Business Analyst (Functional) 2 / Analyste commercial (fonctionnel) 2 (12533)

Location: Calgary, AB, Canada
Date Posted: 18-10-2018
Learning Specialist (Business Analyst 2) Overview:

Coaching & Learning Solutions is looking for an experienced instructional designer and content developer to join our client's Content Development team. In this role, you will be using your strong communication skills to collaborate with subject matter experts to create impactful instructor led and virtual instructor led courses. In addition, your expertise will help our client drive further innovation and continuous improvement to the learning experiences and information.

How does this drive business success? Content creation is the backbone for a strong learning and development experience for  far-reaching audience across BC and Alberta. As a content designer and developer, you will create accessible and impactful content that drives behavioral change and skill adoption in the field to help our client reach their organization's strategic goals.

Reporting to the Development Manager, this position is accountable for the creation and ongoing maintenance of learning content creation within the team. You will:
  • Create learning content in collaboration with our stakeholders, subject matter experts, and peers on the team
  • Complete critical content updates to courses in our catalogue
  • Create engaging labs and activities for facilitator driven face-to-face and virtual courses
  • Build interactive eLearning modules and courses
  • Work in partnership with your peers to drive innovation within our various learning content formats

About Coaching & Learning Solutions:

Coaching & Learning Solutions is a team of highly skilled professionals committed to driving continuous learning and growth for the most valuable resource, our client's team. We embrace lean and agile methodologies to help drive efficient and effective learning experiences, with a focus on providing the right training, at the right time, using the right methodology. Our client is continuously looking for opportunities to innovate and introduce new digital learning formats into the learning experiences that they create. Our client celebrates their failures and sees them as opportunities to learn. They are passionate about collaboration and working in partnership with the stakeholders and peers to meet business learning needs.

Our client wants to work with people who:
  • Have a passion for learning and development
  • Are determined to build creative adult learning solutions in both face-to-face and virtual formats
  • Thrive in a fast-paced and changing environment
  • Are forwarding thinking and willing to try new ideas
  • Clearly see things from the perspective of our customers
  • Driven to continuously learn new skills
  • Supportive and collaborative team-work based culture
  • Passionate and focused environment open to new ideas and thoughts
What You Bring:
  • You will have a Bachelor’s Degree or higher – preferably in Education or a related degree
  • The ideal candidate would have between 1-3 years of experience as a learning professional with expertise in:
  • Instructional design
  • Adult learning principles and techniques
  • Collaboration with subject matter experts
  • Microsoft Office and G Suite applications
  • Graphic development
  • Adobe Captivate (considered an asset)
  • It’s a given that you will have excellent communication and collaboration skills and the ability to think the language of many technical and non-technical audiences
  • Proven knowledge in content development using recognized methodologies is essential
  • It’s essential to have a strong understanding of classroom training best practices, visual design fundamentals and strong technical writing skills
  • Successful candidates would have a track record of managing multiple projects from start to finish
  • To be truly successful in this role, and at our client, you will need to be a master of change management, time management and the ability to manage shifting priorities
  • If you have the innate ability to influence people that you have little or no authority over, you will really enjoy this role
  • Underpinning all of this is a real desire to put the customer first
  • You have natural curiosity and are a lifelong learner
  • If you are consistently looking for new ways to do things, we would like to chat with you
Who is our client?

They are innovative and creative. They have the ability to affect change within the organization and for their customers.

Our client is a high-performing team of individuals who collectively makes them one of the leading telecommunications companies in Canada. Our client's competitive consumer offerings include wireline, wireless, internet and Optik TV™.They also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Our client's team is as diverse as the society they live in and the customers they serve. They are also passionate about creating success for their customers, shareholders, communities and their team. Our client does this by living their client values and delivering on their Customer's First commitments.

Do you share a similar passion?

Must have skills:
1. Instructional Design & Adult Learning Experience
2. Experience creating face-to-face courses (in person & virtual)
3. Google GSuite / MS Word proficiency

Top 3 nice to have skills:
1. Video Development (Final Cut Pro / Adobe Premiere Pro + Filming Experience)
2. Graphic Design & Development (Adobe Photoshop)
3. eLearning (Adobe Captivate)  
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