Business Analyst (Functional) 2 / Analyste commercial (fonctionnel) 2 (12481)

Location: Scarborough, ON, Canada
Date Posted: 09-10-2018
Responsibilities:
• Support deployment of network based big data solution (prepare technical documentation and follow up with vendors and internal stakeholders)
• Perform testing of the solution as new interfarces get integrated
• Prepare and provide operational metrics on the solution performance
• Provision new and support existing solution users
• Prepare weekly project reports (schedule/risks/dependencies/escalations)
• Operate various tools capable of network and customer experience performance monitoring
• Analyze wireless network trends (network, application and customer experience)
Required Knowledge:
• Understanding of wireless network interfaces (access, core, services), network technology and architecture (HSPA/LTE/IMS)
• Network routing and switching IP routing protocol/IP addressing (CCNA/CCNP assist)
• Understanding of voice/messaging/data flows and signaling interfaces involved
• Ability to manage several projects in parallel
• Effective communication with stakeholders
• Knowledge in network monitoring and customer experience tools (Astellia, Netscout, The Now Factory, etc.)
• Self-Starter, creative, entrepreneurial, willing to experiment, detail oriented
• Understanding of data analytics, SQL, scripting is an asset
• Hadoop data extraction using frameworks like Hive platforms is an asset
Required Professional Designation/Certification:
• Bachelor degree in Computer Science, Engineering or related field
Required Experience:
• Network architecture experience with relevant telecom BSS/OSS applications knowledge
• Experience in testing/troubleshooting of wireless OSS solutions
• Experience working in a telecommunication environment and participating in large scale projects

Must to have skills:
1. Understanding of wireless network interfaces (access, core, services), network technology and architecture (HSPA/LTE/IMS)
2 Network routing and switching IP routing protocol/IP addressing
3.Strong communication and project management skills

Nice to have skills:
1. Understanding of data analytics, SQL, scripting
2. Hadoop data extraction using frameworks like Hive platforms
3.Degrees  
 
or
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