Technology Specialist (Unified Communications - Cisco / Polycom) / Spécialiste en technologie 2 (12263)

Location: Burnaby, BC, Canada
Date Posted: 02-10-2018

Role is within a Tier 3 proactive team 
Candidate must have 3-5 years experience in managed services 
ability to configure /troubleshoot / upgrade the following components / manufacturers 
- Cisco Collaboration - CUCM, CMS, VCS, TMS, Telepresence endpoints, jabber 

Digital Signage (appspace, 
Ability to troubleshoot mix vendor environments 
Good understanding of QOS 
Solid understanding of troubleshooting methodologies 
Ability to generate monthly capacity reports 

Must to have skills:
1. Ability to troubleshoot cisco , polycom video endpoints at a tier 3 level
2 ability to properly plan & execute upgrades on cisco / polycom devices
3. Excellent attitude under stressful situations
4 .Qualified to obtain gov secret level 2

Nice to have skills:
1. Polycom pcve
2. Crestron training
3. Cisco training ccna video
It's great if in the process of obtaining the following certs or already have them: 
PVCE -polycom video systems engineer 
CCNA- Video or higher (around video /collaboration) 

candidate can be in Toronto, Calgary, Montreal or Vancouver
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