Business Analysis - Business Analyst (Capital Markets) (76719-1)

Location: Toronto, Ontario, Canada
Date Posted: 12-09-2018
Job Description : Business Analyst (Expert)

Position Purpose:

The Expert Business Analyst will lead and conduct functional business reviews with stakeholders, document business requirements, analyze issues and present and recommend business solutions
that meet sponsor/stakeholder needs. Significant independent judgment required with little or no management direction provided. May lead or coach proficient level business analysts. The Expert Business Analyst creates timelines and takes full accountability for project deliverables. Project scope will include large projects/programs, multiple stakeholders, utilizing multiple technologies and/or 3rd parties.

Key Accountabilities:

- Provide leadership and guidance to team members participating in assigned projects
- Manage project documentation (implementation plan, issues log, process maps, reports, FTE analysis, etc.) and monitor results of process design deliverables and project completion
- Benchmark processes and assess the required complement to handle / manage workload
- Monitor and resolve emerging issues at the implementation stage of the project
- May act as SME for the IT team during development of system specs
- Seeks input from the business by facilitating sessions
- Participates in post implementation review, provides post implementation support and act as the escalation point for any process issue
- Design and develop strategic training plan associated with introduction of new or enhanced business  processes
- Develop and maintain strong relationship with business partners and internal/external team members
- Actively participates as a Subject Matter Expert (SME) in the business requirements gathering process

Knowledge and Experience:

- Bachelors Degree. Specialization in Business, Finance, Engineering, Math or Science desirable.  Business Analyst designation is an asset
- 7+ years business analyst experience
- Experience in identifying and assessing key business processes
- Demonstrated performance excellence with a track record of success on large global  projects
- Experience in all facets of project lifecycle; strong comprehension of project management methodologies; genuine commitment to project environment and discipline
- Experience in financial services – would be an asset
- Experience in Information Technology field - would be an asset

Skills and Competencies:

- Ability to quickly learn organizational structure, business strategies and processes
- Able to build strategic business relationships with stakeholders and other team members
- Work effectively through issues.  Keen judgment in distinguishing between what users want versus what they need and prioritizing conflicting factors such as urgency, costs, time to deliver, regulatory, etc.
- Proven competence, experience and knowledge in the development and delivery of large and highly complex project/programs
- Expert verbal and written communication skills
- Customer service oriented with effective interpersonal skills
- Strong facilitation and presentation skills
- Expert ability to resolve minor conflicts/issues using different tactics for prior to escalation
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