Desktop Support 3 (12305)

Location: Burnaby, BC, Canada
Date Posted: 05-09-2018
Job Description:

Tier 3 desktop support position focused on end point device projects, complex service requests/trouble tickets.

- Experience with Windows 10 OS upgrade project (definition/implementation phase)
- Microsoft certification for Windows 10 or 2016 R2
- Extensive and in depth knowledge of group policies
- In depth knowledge of image deployment using MDT or SCCM
- Experienced with Windows Scripting and Powershell
- Experienced with Unicast, Multicast, PXE broadcast
- Active Directory
- Hardware evaluations, driver testing/packing
- SCCM application packaging/deployment
- Application testing and complex application installation
- Technical writing
- Expert in all Microsoft Office products
- 10+ years IT experience
- 5+ experience working on large infrastructure projects
- 5+ experience working in an onsite/customer facing IT environment support a minimum of 5,000 devices

Must have skills: -
Extensive and in depth knowledge of group policies - In depth knowledge of image deployment using MDT or SCCM - Experienced with Windows Scripting and Powershell - Experienced with Unicast, Multicast, PXE broadcast - SCCM application packaging/deployment - Application testing and complex application installation - Technical writing - Expert in all Microsoft Office products - 10+ years IT experience - 5+ experience working on large infrastructure projects - 5+ experience working in an onsite/customer facing IT environment support a minimum of 5,000 devices

Top 3 nice to have skills: - Experience with Windows 10 OS upgrade project (definition/implementation phase) - Microsoft certification for Windows 10 or 2016 R2 - Active Directory - Hardware evaluations, driver testing/packing
 
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