Onsite IS Helpdesk (C-09082018)

Location: Quebec, QB, Canada
Date Posted: 09-08-2018
Job Description:
  • Bilingual (French and English)
  • Provide Technical support level 2 and 3 for the users by telephone and on the spot 3 Years +
  • 5-7 Years’ experience with Microsoft Operating Systems (Windows XP, Windows 7, Windows 10)
  • Microsoft System Center Configuration Manager 3 + Years
  • Maintain inventory of the computer equipment
  • Microsoft Skype for Business 3 + Years
  • Good knowledge of MS-office
  • Experience in responding to ticket based support system
  • Provides support for other end users in the organization, ability to work and resolve hardware problems.
  • Make sure the PC’s/ Laptop’s function properly, take measures to avoid downtime and monitor to keep things running smoothly
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