Business Systems Analyst 3 / Analyste des systèmes d'entreprise 3 (12183)

Location: Mississauga, ON, Canada
Date Posted: 27-07-2018
Position Overview: 

The successful candidate will become a member of the BSA team within the Health Benefits Management unit, reporting to the Manager, Business Analysis in the Solution Development and Delivery team. 
The primary purpose in this position is to: 
• Serve as the key conduit to business stakeholders for solution requirements and analysis, and to work with solution architects / delivery team members to define and manage requirements 
• Elicit (using appropriate strategies) business, functional and non-functional requirements in adherence to the standard methodology; provide business and application expertise 
• Document and maintain business and systems requirements 
• Present documented analysis to all impacted stakeholders including external clients 
• Support and provide inputs to test strategies and planning 
• Perform impact analysis on incoming service/support requests and assist with estimating work requests 
• Participate in software design JAD sessions 
• Author user documentation and support training as needed 


• Work with the end business users to analyze their business needs and identify the business requirements 
• Work effectively with the development team to resolve the business need with an appropriate solution that will meet the business requirements 
• Communicate requirements to various stakeholder groups 
• Prepare needed documentation 
o Business Requirements 
o Software Requirements Specification – Functional, non-Functional and Transition, using appropriate BSA modeling techniques, including: 
 Use Cases 
 User Stories 
o Business solution presentations 
• Support the testing / quality processes 
• Develop strong relationships with other component teams and business stakeholders 

Required Knowledge: 
• Fluent knowledge of English both verbal and written 
• Analytical thinking and applying BSA techniques to problem solving 
• Requirements analysis and management 
• Business process modelling 
• IT Methodologies: Waterfall, Agile, SDLC 
• MS Office: Visio, Excel, Word, PowerPoint 
• Fluent knowledge of French both verbal and written is a strong asset 
• Health benefit management knowledge is a strong asset 

Required Skills & Abilities: 
• Personal organization skills to manage work effort in order to produce quality documentation in a productive and efficient manner 
• Ability to clearly document concepts using business and technical terminology 
• Communication skills to express concepts that are appropriate to the target audience 
• Effective facilitation and negotiation skills 
• Flexible and adaptable to changing priorities 
Required Professional Designation/Certification: 
• Degree or diploma in information technology or equivalent work experience 
• CBAP or CCBA certification an asset 
Required Experience: 
• 5+ years of business analysis experience in software development

Must to have skills:
• Fluent knowledge of English both verbal and written
• Analytical thinking and applying BSA techniques to problem solving
• Requirements analysis and management
• Business process modelling
• IT Methodologies: Waterfall, Agile, SDLC
• MS Office: Visio, Excel, Word, PowerPoint
• Fluent knowledge of French both verbal and written is a strong asset

Nice to have skills:
1. Health benefit management knowledge is a strong asset
2.Bilingual (French English)
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