Quality Assurance - Quality Assurance Lead-Manager (74116-1)

Location: Toronto, ON, Canada
Date Posted: 23-07-2018
Position Purpose:
The Advanced Quality Assurance Lead-Manager is responsible for creating and implementing quality assurance programs. Ensures adequate product tests have been conducted by the Quality Assurance Analysts
and analyzes results.  Responsible for administering the required client problem management processes and providing problem status updates to ensure implementation timelines will be met.   Provides recommendations to continuously
improve quality assurance requirements with the QA programs, as well as recommendations on software acquisitions to improve information systems efficiency.
The Advanced Quality Assurance Lead may have accountability for managing the work efforts and output of 1-2 QA Analysts or a small team and 1-5 intermediate projects.

Key Accountabilities:
- Work with QA Analysts and Developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality
- Comply with the system development life cycle (SDLC) and project management methodology (PMLC) by participating in scope assessment, risk and cost analysis
- May coach, lead and mentor other team members
- Provide testing management for ongoing projects and future initiatives
- Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards
- Analyze the testing needs and develop testing strategy and plans
- Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability.
- Review software documentation to ensure technical accuracy, compliance or completeness and/or to mitigate risks
- Ensure application documentation is complete and maintained/ updated in a timely fashion

Knowledge and Experience
- Bachelors degree in Information Technology, Computer Science, Computer Engineering or relevant field
- 10+ years experience supporting technology projects
- 10+ years leading quality assurance projects/programs
- 7+ years of business systems experience
- 7+ years experience in systems testing

Skills and Competencies
- Strong knowledge of testing disciplines and methodologies
- Strong documentation skills
- Expert knowledge of computer hardware and software
- Project management knowledge
- People management skills

- Analytical thinker, detailed oriented
- Interpersonal skills
- Good problem solving skills
- Ability to drive results and mentor and provide constructive feedback
- Ability to work independently
- Organized with good time management skills
- Lead, coach and influence others for results and good performance

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