Murex Support Analyst (74003-1)

Location: Toronto, ON M, Canada
Date Posted: 14-06-2018
Job Description : Business Analyst (Advanced)
Murex Support Analyst

Position Purpose:
The Advanced Business Analyst will conduct functional reviews with stakeholders, gather requirements, document business requirements and create process maps of current and future state.
Assesses and analyzes business needs to resolve issues. Contributes to successful project completion by assessing and identifying risks and developing recommendations. The Advanced Business Analyst may present recommended
business solutions that meet sponsor/stakeholder needs. Significant independent judgment is required with minimal direction given by supervisor. May lead/supervise lower level analysts.
Project scope will include medium to large scale projects/ programs with several technologies and/or 3rd parties.

Key Accountabilities:
- Lead detailed requirement phases by identifying, tracking, escalating and/or resolving business systems issues
- Assess, research, analyze and document sponsor/stakeholder needs in accordance with the Project Life Cycle utilizing reporting tools, and requirements.
- Identify, track and resolve business systems issues
- Create or lead the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use
- Manage project documentation (implementation plan, issues log, process maps, reports, FTE analysis, etc.) and resolves emerging issues at the implementation stage of the project
- Contribute to successful project completion within budget and on time by identifying risks and developing/recommending mitigation strategies
- Seeks input from the business by facilitating sessions
- Develop strategic training plan associated with introduction of new/ enhanced the business  processes
- Provide assistance with business user testing, when required
- Develop and maintain strong relationship with business partners and internal/external team members
- Provide consulting services to business partners on new initiatives
- Identify issues and escalates/manages resolution as required

Knowledge and Experience:
- Minimum Bachelor’s degree. Specialization in Business, Finance, Engineering, Math or Sciences is desirable
- Business Analyst designation – would be an asset.
- 3-6 years experience as a Business Analyst
- Experience in all/most facets of project lifecycle; strong comprehension of project management methodologies; genuine commitment to project environment and discipline
- Experience in identifying and assessing key business processes
- Experience in financial services - would be an asset
- Experience in Information Technology field – would be an asset

Skills and Competencies:
- Ability to quickly learn organizational structure, business strategies and processes
- Lead discussions on detailed requirement phases indentifying, tracking, escalating and/or resolving business systems issues
- Knowledgeable on business process modeling, process mapping
- Write clear and well structured business requirements documents
- Advanced ability to resolve minor conflicts/issues using different tactics for prior to escalation
- Strong analytical and problem solving skills
- Strong written and verbal communication skills
- Advanced facilitation and presentation skills
- Experience/knowledge with desktop applications/suites such as MS Project, MS Excel, databases, etc.
- Good organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure

- Business acumen
- Able to deal with ambiguity
- Analytical thinker, detailed oriented with good problem solving skills
- Results oriented
- Organized with strong time management skills
- Ability to work independently
- Team player, cooperative with good interpersonal skills
- Creative thinker with problem solving skills
- Coach others and provide constructive feedback

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