Desktop Support 3 (11669)

Location: Burnaby, BC
Date Posted: 05-04-2018
Our client is looking for Tier 3 desktop support position focused on end point device projects, complex service requests/trouble tickets. 
- Experience with Windows 10 OS upgrade project (definition/development phase) 
- Microsoft certification for Windows 10 or 2016 R2 
- Extensive and in depth knowledge of group policies 
- In depth knowledge of image deployment using MDT or System Configuration Manager 
- Experienced with Windows Scripting and Powershell 
- Experienced with Unicast, Multicast, PXE broadcast 
- Active Directory 
- Hardware evaluations, driver testing/packing 
- SCCM application packaging/deployment 
- Application testing and complex application installation 
- Technical writing 
- Expert in all Microsoft Office products 
- 10+ years IT experience 
- 5+ experience working on large infrastructure projects 
- 5+ experience working in an onsite/customer facing IT environment support a minimum of 5,000 devices 
- VPN & Dial-up connectivity-support
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