Network Designer 2 / Concepteur de réseau 2 (11646)

Location: Scarborough, Ontario, Canada
Date Posted: 27-03-2018
Description:
As a Network Designer 2, the Contractor is expected to be able support client SD-WAN DevOps team, 

Here’s how: 
• By driving a high performance and highly engaged culture 
• By collaborating with subject matter experts in an “agile” environment to drive the right design and implementation of operational capabilities and tools required to manage the evolution of client NaaS SDN solutions 
• By applying your knowledge of quality assurance to ensure we deliver best-in-class services 
• By supporting the end-to-end systems engineering, requirements and user story development to deliver operational automation capabilities for clients’ NaaS services and infrastructure 
• By developing solutions and operational practices for SDN-based Infrastructure and Services including Fault Management, Change Management, Software Regression, Failover, Disaster Recovery, High-Availability, Geo-Redundancy, VNF Capacity Management and Proactive Fault isolation 
• By developing, supporting and Improving NaaS related processes 
• By improving reliability through establishing Best Common Practices and developing and monitoring key performance metrics for network and value-added services (virtual network function applications), such as LAN, Wi-Fi, Security and VoIP 
• By providing assessment of operational and development workload impact due to User Stories and Reliability requirements 
• By performing, service configuration/activation tasks via the service configuration portal. 
• By compiling Test Cases to verify automated Service Activation between BSS and Network NMS/EMS systems via API Calls. 
• By executing tests in the lab using different test and performance tool, following testing methodology described by client SMEs. 
• By receive incoming customer general inquiries across Learn/Buy/Get/Pay/Use/Support via OMNI channel; Phone, email, live chat. 
• By analyze and interpret customer's situation to respond to and make recommendations related to basic service, trouble tickets, order and billing inquiries. 
• Based on business requirement it can operate 8/5 specific time zone, or 8/5 across all time zones or 24/7. 

You are the missing piece of the puzzle: 
• With experience in a technical and functional areas, such as Assurance Fulfillment, Delivery, Provisioning Service Assurance, Sustainment and Supply Operations 
• With experience working on large projects across cross-functional teams 
• With experience in OpenStack 
• With 3-5 years of experience in a DevOps capacity 
• With knowledge in Rest API, XML, JSON, Perl, Java or Python, Shell or TCL script 
• With advanced knowledge in troubleshooting L2 and L3 routing and switching issues 
• With strong knowledge of the current industry pressures facing the telecommunications industry 
• With working knowledge of networking protocols, Linux (Red Hat Enterprise/CentOS), operational support systems/tools and Cryptography and AAA security solutions 
• With strong knowledge of telecommunications process development and Improvement 
• Bachelor or Master degree in Engineering or a related discipline 

Great to haves: 
• Knowledge of Data Center automation cloud technologies and Virtual Network Functions (VNF) management 
• Knowledge in the area of SDN solutions and Cloud/Virtualization/Hypervisor Platforms 
• Experience with Cloud Orchestration solutions, such as OpenStack and VMWare

Top 3 must have skills:
• Advanced knowledge in troubleshooting L2 and L3 routing and switching issues
• Knowledge of networking protocols Linux (Red Hat Enterprise/CentOS), operational support systems/tools and Cryptography and AAA security solutions.
• Experience in a Process development and improvement.

Top 3 nice to have skills:
• Knowledge of Data Center automation cloud technologies and Virtual Network Functions (VNF) management
• Knowledge in the area of SDN solutions and Cloud/Virtualization/Hypervisor Platforms
• With knowledge in Rest API, XML, JSON, Perl, Java or Python, Shell or TCL script  
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