Network Technician - Senior (77826)

Location: Brampton, Ontario, Canada
Date Posted: 26-03-2018
Job Description:
What you will be doing….

•       You will support the following:  Red hat/CentOS Linux, Juniper and Cisco Routers, various HP servers and appliances and VMWare
•       Manage the day-today operations of production equipment
•       Develop and perform routine maintenance activities
•       Detailed review of the engineering architecture and design to gain full understanding of the technology / product.
•       Research and recommend NSS/OSS tool requirements to support the new platforms
•       Transform architectural concepts and engineering designs into practical and tangible day-to-day operational guidelines, procedures and practices
•       Identify, research and implement fixes for chronic failure mechanisms affecting the clients Video services
•       Collaborate with other specialists in the development of the technical steps in the MOP (Method Of Procedure) required to effectively implement complicated high risk changes to production service platforms
•       Act as Tier 4 technical escalation within Network Operations to address service impacting outages arising from technically challenging problems
•       Technical resource within the team working with Senior Specialist to escalate and interact with for support
•       Interact with the vendors on chronic failure mechanisms with an aim to derive underlying root causes. Manage implementation of fixes and recommendations.
•       Liaise with Engineering for ongoing projects and roadmap planning
•       Adhere to all policy and legal requirements under Health and Safety legislation

 What you have….
•       Experience within telecommunications environment is a definite asset.
•       2-5 years of experience working with a Cisco digital TV ecosystem (Strongly preferred)
•       2-5 years of experience working with Juniper / Cisco routers (Certification an Asset)
•       2-5 years of experience in Linux systems administration
•       Must possess strong knowledge of;
o       Streaming Protocols (HSS, HLS, MSS etc.)
o       MPEG2 and MPEG4 (H.264).
o       Linux administration
o       Load-Balancers, Firewalls
o       IPTV Architecture/Design
o       IP routing/switching Protocols, IGMP, OSPF, Multicast, and troubleshooting
o       Virtualization (VMware)
•       Ability to identify root causes on integration and inter-operability issues that affect the stability and performance of the video services in the production environment. Ability to take intelligent risk.
•       Ability to seek and translate available data from support systems into critical information and opportunities
•       Strong ability to manage conflicting priorities
•       Demonstrated ability to work effectively in a team environment, in an organized, methodical and pleasant manner
•       Ability to express a passion for the organization’s customers, stakeholders and peers

Mandatory Skills:
CISCO (2), LINUX (3), SCRIPTS (2), CCNA (1), VMWARE  (1)
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