Network Technician - Senior (70082)

Location: Brampton, Ontario
Date Posted: 04-10-2017
Job Description:    
•    Implement software/code solutions on CPE devices and participate in the engineering architectural designs.
•    Solid working knowledge of electronic concepts, equipment and configuration associated with the Customer Premise Equipment including STB, Companion device and DTAC devices.
•    Understand protocols, IP, MoCa, Mpeg 4 Mpeg 2, etc.
•    Transition all new application infrastructures to production environment including the verification and validation of applications.
•    Lead the development and refining of platform maintenance standards and programs for the embedded application platforms eco-system. Collaborate with peers to extend platform maintenance model and operational standards to other platforms to ensure a unified approach to platform maintenance. Support the process owner for Platform Maintenance.
•    Drive problem resolution for chronic issues that may require support from vendors and engineering teams. Actively participate in the problem management continuous improvement forum, supporting the process owner, and contribute ideas to improve problem resolution performance.
•    Interface with peers to identify and develop tool enhancements via Splunk to enable highly efficient and effective maintenance and problem management processes.
•    Contribute to the collection of requirements as part of the preparation and review of Service Specification Documents, Engineering Specifications, Acceptance Test Plans, and Method of Procedures.
•    Transition all new application infrastructures to production environment including the verification and validation of applications.
•    Work collaboratively with peers in New Product Development, Technology, Network Implementation, IT, and Network Management.
•    Adhere to all policy and legal requirements under Health and Safety legislation.

•Demonstrated strong modeling and analytical skills; a high level of attention to detail and result required.
•Proficient verbal and written communication skills, ability to drive and to close the discussion with multi-functional groups    

Mandatory Skills:    
   

Nice-to-Have Skills:    
   

 
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