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Salesforce Marketing Cloud Specialist

  • Toronto, On

Salesforce Marketing Cloud Specialist

Requisition: RQ000807
Location: Fully Remote
Contract: Initial 2-week engagement, with potential for extended engagement beginning December
Target Start Date: October 28
Experience: 5–7+ years
 

About the Opportunity

We are seeking an experienced Salesforce Marketing Cloud Specialist to support an upcoming RFP and broader Salesforce initiative. The ideal candidate will bring 5–7+ years of relevant experience with Salesforce Marketing Cloud, combining strong functional and solution design capabilities with hands-on configuration experience.

Following the RFP process and associated waiting period, there is potential for the consultant to return for a larger engagement beginning in December, anticipated to include approximately 300 billable hours.

This role can be performed fully remotely.

Key Responsibilities

  • Provide functional and solution design expertise across Salesforce Marketing Cloud.

  • Lead client workshops to understand business objectives, current-state processes, and marketing requirements.

  • Capture and translate business and functional requirements into clear user stories and solution requirements.

  • Work collaboratively as part of a broader team to implement and configure the Salesforce Marketing Cloud product.

  • Provide recommendations and solution guidance around an existing Salesforce environment as part of a Salesforce-to-Salesforce CRM migration.

  • Assess existing Marketing Cloud processes and identify opportunities for optimization and improved integration.

  • Configure and support Marketing Cloud functionality, including:

    • Journey Builder

    • Automation Studio

    • Email Studio

    • Contact Builder

    • Audience segmentation

    • CRM and Salesforce integrations

  • Support solution design, configuration, testing, and implementation activities.

  • Clearly communicate technical and functional recommendations to both business and technical stakeholders.

  • Contribute expertise and solution recommendations to support the RFP response and subsequent implementation.

Required Qualifications

  • 5–7+ years of relevant Salesforce/Marketing Cloud experience.

  • Strong hands-on experience with Salesforce Marketing Cloud configuration and implementation.

  • Strong functional consulting and solution design background.

  • Demonstrated experience leading client workshops and requirements-gathering sessions.

  • Ability to translate business requirements into actionable user stories and functional/technical requirements.

  • Strong knowledge of Journey Builder, Automation Studio, Email Studio, Contact Builder, segmentation, and CRM integration.

  • Experience working with Salesforce CRM integrations and migrations; Salesforce-to-Salesforce CRM migration experience is highly desirable.

  • Excellent communication and client-facing skills.

Nice to haves;

  • Marketing Cloud certification(s)
  • Background with other marketing automation products (ex. Account Engagement / Pardot)
  • Higher Education delivery experience
Vacancy Status / Statut du poste
This is an active position currently open for hiring.
 
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle

emergiTEL uses artificial intelligence to help identify and source candidates for this role. All assessment and selection decisions are made by our recruiters, a human is always involved, and no applicant is evaluated or rejected by automated means alone


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