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Intermediate Communications Specialist

  • Edmonton (Onsite), Alberta

emergiTEL is hiring for Intermediate Communications Specialist
Location: Edmonton, Alberta – 100% Onsite
Client: Public Sector 
Contract Duration: 12 Months
Start Date: ASAP

Below is the full job description:

JOB OPPORTUNITY

Job Title: Intermediate Communications Specialist

Detail Information
Contract Duration 12 Months
Location Edmonton, Alberta – 100% Onsite
Client Public Sector
Start Date ASAP

Position Overview

The Intermediate Communications Specialist will provide professional communications services in support of the Court Technology Services (CTS). The resource will work closely with the Executive Director, CTS leadership, project teams, and stakeholders to develop and deliver communications that support organizational change, executive messaging, employee engagement, and strategic initiatives.

The resource will develop communication strategies and products that effectively communicate to internal and external stakeholders while ensuring messaging is clear, consistent, timely, and aligned with Alberta Courts standards.

Key areas of support include executive communications, organizational announcements, employee communications, presentation development, branding, communication planning, stakeholder engagement, and operational communications.

Key Responsibilities

The resource will provide professional communications services including, but not limited to:

Executive & Organizational Communications

  • Develop executive communications on behalf of the Executive Director, including branch updates, organizational announcements, leadership messages, and employee communications.

  • Prepare monthly CTS Branch communications based on information provided by the Executive Director and CTS leadership.

  • Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.

Content Development & Production

  • Create professional communication products including presentations, executive briefing notes, speaking notes, newsletters, FAQs, infographics, and visual communication materials.

  • Develop branding and visual identity for CTS initiatives, ensuring consistency across communication products.

  • Translate complex business and technical information into clear, concise, audience-appropriate communications.

Change Management & Stakeholder Engagement

  • Support organizational change initiatives through employee engagement and change communications.

  • Collaborate with executives, managers, subject matter experts, and project teams to gather information and prepare communication materials.

  • Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions.

Quality Assurance & Standards

  • Review, edit, and provide quality assurance for communications prepared by project teams and leadership.

  • Review existing operational communications, including service outage and maintenance notifications, and recommend improvements to readability, consistency, effectiveness, and customer experience.

  • Develop standardized communication templates and guidance for operational and executive communications.

  • Provide communications advice and recommendations to CTS leadership regarding communication approaches and stakeholder messaging.

  • Ensure all communication products align with Alberta Courts communication standards, visual identity requirements, and plain language principles.

Required Skills & Experience

Education

  • University degree or college diploma in Communications, Public Relations, Journalism, English, Marketing, or a related discipline.

  • An equivalent combination of education and experience may be considered.

Experience

  • 5+ years of progressive experience in a communications role, preferably within a public sector, government, or large enterprise environment.

  • Demonstrated experience developing executive communications, organizational announcements, and employee communications.

  • Proven experience creating communication strategies and communication plans supporting organizational transformation or technology initiatives.

  • Strong experience developing professional communication products including presentations, briefing notes, speaking notes, newsletters, FAQs, infographics, and visual materials.

  • Experience supporting organizational change initiatives through employee engagement and change communications.

  • Demonstrated ability to translate complex technical and business information into clear, audience-appropriate communications.

  • Experience reviewing, editing, and providing quality assurance for communications materials.

Knowledge & Competencies

  • Strong writing, editing, and verbal communication skills.

  • Knowledge of plain language principles and ability to apply them to communication products.

  • Ability to work collaboratively with executives, managers, subject matter experts, and project teams.

  • Strong organizational skills with ability to manage multiple priorities and deadlines.

  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Outlook, Teams).

  • Experience with visual communication tools (e.g., Canva, Adobe Creative Suite) is an asset.

  • Knowledge of Alberta Courts communication standards and visual identity requirements is an asset.

Work Requirements

Location
Work will be performed onsite at the Court Technology Services (CTS) office in Edmonton, located in either the John E. Brownlee Building or First & Jasper Place, as operationally required. It is anticipated the role will be 100% onsite.

Hours
Standard hours of work are 08:15 – 16:30 Mountain Time, Monday through Friday, excluding holidays observed by the Province.

Ideal Candidate Profile

The ideal candidate is an experienced communications professional with a strong background in executive communications, strategic communication planning, and organizational change communications. They bring demonstrated experience working in public sector or government environments and excel at translating complex technical information into clear, accessible content for diverse audiences. The candidate is highly collaborative, detail-oriented, and capable of managing multiple priorities while maintaining high-quality standards.