emergiTEL is hiring a Technology Senior Project Manager for our client in the financial services industry.

Payrate - $100-$115 p/hr.
Job type—Contract of 12+ months of contract with extension

Job Description

• We are seeking a highly driven, hands-on Senior Project Manager with a proven track record in enterprise Salesforce implementations to lead our eCRM transformation and collaborate on building a sustainable, long-term Salesforce governance structure.
• While the core focus of this role is the end-to-end delivery of our critical eCRM project, we require a candidate with program-level expertise. Working in close partnership with the Delivery Manager and the Salesforce Managing Director, you will help design, set up, and roll out a robust governance framework that will eventually scale to encompass our broader Salesforce program.

Key Responsibilities
1. eCRM Project Execution & End-to-End Delivery

• Tactical Execution: Take full accountability for the end-to-end planning, execution, and launch of the high-priority eCRM project.
• Schedule & Financial Health: Manage project budgets, detailed schedules, resource allocation, and dependencies. Act as the primary escalation point for delivery friction and risks.
• Executive Reporting: Lead the drafting and aggregation of executive-level progress reports, status decks, and presentations for the Project Leadership Team (PLT) and Steering Committees.

2. Governance Co-Design & Setup

• Strategic Governance Collaboration: Partner directly with the Delivery Manager and Salesforce Managing Director to audit current processes, identify delivery gaps, and co-design a scalable Salesforce governance framework.
• Framework Rollout: Establish foundational governance mechanisms that can be applied to future Salesforce projects across the program.
• Cross-Functional Alignment: Align business stakeholders, IT, and partners around standard delivery practices, environment release cycles, and transparent risk management.

Qualifications & Background

• Salesforce Track Record: 10+ years of IT project/program management experience, with a proven track record of successfully delivering enterprise-scale Salesforce implementations (e.g., Sales, Service, Marketing Cloud, eCRM).
• Governance & Program Expertise: Demonstrated experience building, refining, or establishing project/program governance frameworks from the ground up in complex enterprise environments.
• Banking Sector Experience: Experience delivering eCRM, customer journey, or digital transformation initiatives within Banking or Financial Services environments.
• Leadership & Mindset: Highly driven, proactive, and execution-oriented. Strong executive presence with the ability to influence senior leaders, foster collaboration between business and technical teams, and hold external vendors accountable.

Vacancy Status / Statut du poste
 
This is an active position currently open for hiring.
 
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle
 
No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team.
 
Equal Opportunity / Égalité des chances
 
Our client is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.