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Field Services Technician- ERCSJP00073432
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emergiTEL is hiring a Data Center Services Professional for our client in the telecommunications industry. This is a 01 Year Contract role.
Rate: $40 -$44/hr INC.
Location: Mississauga, ON
Job Description:
<meta content="text/html; charset=us-ascii" /> <style scoped="scoped" type="text/css">a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } </style> Vacancy Status / Statut du poste
This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle
No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) n'est utilisée dans le processus de présélection ou de sélection. Toutes les candidatures sont examinées par notre équipe de recrutement.
Equal Opportunity / Égalité des chances
emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role. / emergiTEL s'engage à créer un milieu de travail diversifié et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiées, quel que soit leur parcours. Les décisions d'embauche sont basées uniquement sur les compétences, l'expérience et les qualifications pertinentes pour le poste.
Rate: $40 -$44/hr INC.
Location: Mississauga, ON
Job Description:
- Lead work in customer environments and co-location data centers, ensuring high-quality service delivery.
- Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co-locations.
- Provide immediate feedback and direction to third-party (3PP) technicians.
- Interface directly with customers via ticketing tools and face-to-face interactions, delivering clear updates and reports.
- Support fiber installation, decommissioning, remediation, migration, and break/fix activities.
- Perform and/or supervise optical testing and troubleshooting using tools such as:
- Optical power meters
- Stabilized light sources
- VFLs (Visual Fault Locators)
- OTDRs (Optical Time-Domain Reflectometers)
- Test sets
- Execute work based on Methods of Procedure (MoPs), engineering documentation, vendor specifications, and network diagrams.
- Interpret cut sheets and physical network design documents to ensure accurate port connectivity and cable management.
- Maintain high standards of safety, quality, and operational excellence across all activities.
- Travel to non-home sites as required (up to 25%), including extended stays.
- Previous experience in a team lead or supervisory role.
- Strong written and verbal English communication skills for customer interactions.
- Excellent organizational, administrative, and documentation skills (Microsoft Office and customer systems).
- 3–15 years of experience in data center operations or a similar technical environment.
- Hands-on experience with fiber optic cabling (single-mode, multi-mode, LC connectors, fan-outs, structured cabling).
- Proven experience in optical testing and transport troubleshooting.
- Ability to multitask and remain composed in fast-paced, high-availability environments.
- Commitment to safety standards and quality assurance.
- Ability to lift and move equipment up to 50 lbs.
- Comfortable working at heights and in varying environmental conditions.
<meta content="text/html; charset=us-ascii" /> <style scoped="scoped" type="text/css">a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } </style> Vacancy Status / Statut du poste
This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle
No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) n'est utilisée dans le processus de présélection ou de sélection. Toutes les candidatures sont examinées par notre équipe de recrutement.
Equal Opportunity / Égalité des chances
emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role. / emergiTEL s'engage à créer un milieu de travail diversifié et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiées, quel que soit leur parcours. Les décisions d'embauche sont basées uniquement sur les compétences, l'expérience et les qualifications pertinentes pour le poste.
