Workplace Experience Coordinator

Bolton-37 Holland Dr, Ontario

Workplace Experience Coordinator
37 Holland Dr Bolton, ON| Onsite | Contract | Start ASAP

Pay Rate: $17.60 – $18/hour

About the Role

My client is seeking a Workplace Experience Coordinator to deliver a high-quality customer service experience to employees and visitors within a designated workplace. This role serves as the first point of contact and supports day-to-day workplace operations, ensuring a smooth, welcoming, and efficient environment.

Responsibilities

Customer Experience & Front Desk

Act as the first point of contact for employees, guests, and visitors
Greet individuals with a friendly and professional demeanor
Manage visitor check-in, issue badges/parking passes, and follow security protocols
Answer and direct phone calls in a professional manner

Workplace Operations

Handle mailroom operations including tracking, parcels, shipping, and receiving
Coordinate workplace services such as office supplies and onboarding setup
Manage janitorial and maintenance work orders as required
Support general administrative tasks and reporting into the Hiring Manager

Coordination & Events

Organize and support onsite events (room setup, teardown, logistics)
Coordinate with vendors providing services or supplies
Arrange business and recreational activities when requested

Issue Resolution & Communication

Respond to inquiries and resolve complaints in a professional, service-driven manner
Communicate clearly with team members and stakeholders
Follow established procedures to address routine workplace challenges

Health, Safety & Compliance

Follow site-specific security and emergency procedures
Ensure safety protocols are adhered to at all times

What You’ll Need

High School Diploma or GED
Up to 2 years of relevant work experience
Strong communication skills and professional demeanor
Reliability and punctuality (must show up on time)
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Strong organizational skills and attention to detail
Ability to follow structured processes and complete routine tasks independently

Work Schedule

Monday to Friday, 8:00 AM – 5:00 PM

Compensation

$17.60 – $18/hour

Vacancy Status

This posting is for an existing vacancy that is currently available to be filled immediately.

Use of Artificial Intelligence

No AI is used in the screening, assessment, or selection of candidates for this position.

Equal Opportunity

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, and our hiring process is based solely on skills, experience, and qualifications relevant to the role