The Change Manager plays a key role in ensuring that our clients projects and
initiatives meet objectives on time and on budget by driving employee and user adoption. They will develop and implement change management strategies and plans to directly support benefit realization, value creation, ROI, and achievement of results and outcomes.

This person focuses on the people side of change, which involves preparing, supporting and equipping people to adopt and use changes to business processes, systems and technology, job roles,
organization structures, and more.


KEY RESPONSIBILITIES

•  Apply change management principles and change management methodologies to projects and initiatives.
• Lead change management activities initially with a focus on strategic projects.
• Leverage proven change management tools and processes to support the adoption of changes required by the project or initiative.
• Support communications efforts by enabling the design, development, delivery and management of key communications.
• Work with the Project Management Office to ensure change management activities are integrated into the project plan.

EXPERIENCE AND SKILLS

• Experience with and knowledge of change management principles, methodologies and tools
• Payments products experience. 
• Experience building change management program from the ground up.  
•  Familiarity with project management approaches, tools and phases of the project lifecycle
• Change management certification or designation desired