Job Title: Infrastructure Integration Specialist (N/S)

---

Work Arrangement

• Onsite – 5 days/week

• Location: Identified office location

---

Role Summary

The Infrastructure Integration Specialist (N/S) acts as a subject matter expert for enterprise data centre networks and cloud initiatives. The role focuses on day-to-day operations, networking and security support, cloud integration, and complex migrations across on-prem and public cloud environments.

---

Key Responsibilities

• Enable and support daily operations of enterprise data centres and cloud environments

• Support and maintain AHS and cloud applications, including patching and monitoring

• Design, configure, and secure networking and security for on-prem and cloud platforms

• Integrate and secure cloud services for applications

• Provide operational support for networking and security across:

  • Data centres and colocation sites

  • Business Connect / OPCS

  • Perimeter firewalls

  • Azure, AWS, and Oracle Cloud Infrastructure (OCI)

• Perform daily operational changes and incident/problem management

• Provide on-call and standby support, including after-hours coverage

• Close tickets within SLA and communicate status to clients and management

• Prepare and deliver Methods of Procedure (MoPs) for all changes

• Capture and analyze network traffic and document root cause findings

• Support network and security project initiatives while maintaining KTLO activities

• Participate in and support initiatives including:

  • ENA service migration to new B2B services

  • Data centre floor consolidation

  • Cisco access switch refresh

  • CheckPoint firewall refresh

---

Required Skills & Experience

Enterprise Infrastructure Experience (15%)

• 10+ years experience in an enterprise technical or business role

• Experience with n-tier data centre networks

• Experience in Tier-IV data centre environments

Networking & Security Knowledge (25%)

• Strong experience with Cisco networking (switching and routing)

• Experience with F5 load balancing

• Security experience with firewalls:

  • CheckPoint

  • Palo Alto

  • Cisco FTD

Cloud Integration & Support (10%)

• Experience supporting and integrating services across:

  • Azure

  • Amazon Web Services (AWS)

  • Oracle Cloud Infrastructure (OCI)

  • Disaster Recovery environments

  • Google Cloud

Operations & Service Management

• Experience supporting day-to-day data centre and cloud operations

• Experience with incident and problem management

• Ability to meet SLA and device maintenance requirements

• Experience providing on-call and standby support

Communication & Documentation (10%)

• Experience interacting with internal and external stakeholders

• Ability to clearly explain technical issues

• Experience producing technical documentation and procedures

---

Must-Have Summary:

• Enterprise Data Centre (Tier-IV)

• Cisco Networking (Switching & Routing)

• F5 Load Balancing

• Firewalls (CheckPoint, Palo Alto, Cisco FTD)

• Cloud Platforms (Azure, AWS, OCI, Google Cloud)

• Incident & Problem Management