Job Description: Deliver ServiceNow workflow automation for the Enterprise RBAC initiative, enabling standardized access request and approval flows integrated with the IAM Orchestration API.
Top Skills: 4+ years ServiceNow development experience with demonstrated work in IntegrationHub, Flow Designer, and Catalog.
- Strong knowledge of REST API integration, JSON/XML payloads, and authentication patterns (OAuth, mTLS, etc.).
- Working knowledge of Active Directory and identity lifecycle automation concepts is preferred
- Scripting proficiency (JavaScript, Glide API, ServiceNow Script Includes).
- Ability to collaborate with IAM and architecture teams to align with enterprise governance and compliance requirements.
Project Description: Configure and extend ServiceNow Catalog Items, Flows, and Business Rules to support role-based access requests and approvals.
- Implement secure REST API integrations with the IAM Orchestration endpoint to perform user and group updates in Active Directory.
- Work with the Technical Lead to align data schema, payload structures, and error handling.
- Build and test user-facing catalog forms, approval logic, and certification workflows consistent with ATB’s Access Advisory guardrails.
- Document configurations, workflows, and dependencies to support ongoing sustainment by ATB’s ServiceNow Platform team.