Are you a seasoned loan operations professional with a passion for accuracy, process optimization, and team enablement? A leading global financial institution is seeking a Workflow Coordinator to support and validate complex loan transactions, guide junior team members, and ensure smooth daily operations within a dynamic, high-volume environment.
This role is ideal for someone who knows corporate loan processing inside and out and thrives in a collaborative operations setting. While this is not a formal management position, you’ll act as a subject matter expert (SME)—mentoring team members, validating work, and coordinating the daily workflow for a cross-functional loan operations team. You’ll work closely with international counterparts and report to the local team lead.

What You​ Will Do:

Workflow Coordination & Operational Oversight

• Assign files and prioritize daily tasks across a team of loan administrators.
• Validate transactional activities such as drawdowns, repayments, rollovers, rate fixings, interest/fee postings, and reconciliations.
• Act as the key quality checkpoint before submissions are finalized, ensuring accuracy, data integrity, and compliance with internal policies.

Mentorship & Subject Matter Expertise

• Serve as a go-to expert on loan processing operations (bilateral, syndicated, agency, and participant roles).
• Provide ongoing coaching, technical guidance, and on-the-job training to junior team members.
• Motivate the team through consistent standards, constructive feedback, and a hands-on leadership style.

Data Quality & Controls

• Perform data reviews and daily operational checks; serve as a backup for the Team Lead during absences.
• Ensure compliance with operational controls, regulatory standards, and internal audit requirements.
• Escalate issues or gaps to management in a timely and effective manner.

Project Support & Process Improvement

• Participate in internal projects, including system enhancements, process updates, and User Acceptance Testing (UAT).
• Support broader change management initiatives aimed at improving loan operations efficiency.

What You Bring:

Education & Experience

• Bachelor’s or Master’s degree in Business, Finance, IT, or a related discipline
• 7+ years of experience in commercial loan operations, preferably in an international banking environment
• Deep knowledge of corporate lending, loan administration systems (e.g., ACBS), and operational workflows
• Experience coordinating team workflows or quality validation in a high-volume setting

Skills & Attributes

• Strong analytical skills and meticulous attention to detail
• Excellent communication skills in English (verbal and written); French is a strong asset
• Comfortable working with multiple stakeholders across time zones
• Proven ability to mentor others and influence without direct authority
• Proficient in Microsoft Office (especially Excel); exposure to loan servicing and payment systems a plus
• Ability to manage time-sensitive tasks and thrive in a fast-paced, deadline-driven environment
• Strong problem-solving and investigative mindset

Why Join?

• Work with a global team on complex, high-impact commercial loan transactions
• Hybrid work model offering flexibility and work-life balance
• Opportunity to step into an informal leadership and SME role without direct people management
• Participate in global projects and system modernization efforts
• Make a meaningful contribution to the accuracy and integrity of the bank’s operations

If you’re ready to take on a senior operational role where your expertise, leadership, and attention to detail make a difference—apply today.