A leading global investment institution is seeking an experienced Operations Lead to oversee day-to-day activities supporting capital markets operations in a back-office setting. This leadership role is ideal for a senior operations professional with deep domain knowledge in financial markets and a strong background in trade support, settlements, corporate actions, and reconciliation functions. The successful candidate will be responsible for managing a local team and ensuring alignment with global processes, risk controls, and operational excellence.
Key Responsibilities:

Provide hands-on leadership and daily oversight of back-office operations staff, including team mentoring, performance management, and engagement
Serve as the primary escalation point for complex operational issues, risk events, and business continuity coordination
Act as the local subject matter expert (SME) across capital markets back-office functions such as Trade Support, International Settlements, Corporate Actions, and Control & Reconciliation
Develop a deep understanding of end-to-end trade flows and support the team with issue resolution, guidance, and knowledge sharing
Liaise regularly with global operations leaders in North America and Europe to ensure operational alignment, transparency, and issue escalation
Monitor key performance metrics and produce daily reporting on open/unmatched trades, settlements, and escalated items
Drive continuous improvement initiatives by identifying process inefficiencies, supporting automation efforts, and contributing to change management projects
Promote cross-training within the team to ensure knowledge redundancy and support business continuity during absences or increased workloads

Required Experience & Skills:

10+ years of progressive experience in capital markets operations, ideally within a global financial institution
Strong product knowledge across equities, fixed income, derivatives, and/or international settlements
Proven leadership experience managing back-office teams or functions in a high-volume, regulated environment
Excellent communication and stakeholder management skills, with the ability to liaise confidently across local and international teams
Strong analytical thinking and problem-solving capabilities; able to work under pressure and navigate complex operational issues
Bachelor's degree or equivalent in Finance, Business, or a related field

Additional qualities:

Proactive mindset with a passion for driving operational excellence
Detail-oriented with a structured and organized approach to task management
Collaborative leadership style and experience mentoring junior staff
Familiarity with global market infrastructures, custodians, and trade life cycle systems

Apply to Capital Markets Operations Lead