As an award-winning digital product consultancy and the digital division of one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have:

A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Responsibilities

5+ years of experience as a test engineer or software engineer with emphasis on test and QA
Confidently deliver high-quality test strategies and implementation, applying critical thinking to products, requirements, and processes.
Definite test strategies according to each client and business needs.
Create and write test plans, defining how tests will be structured and communicated.
Coordinate with Conversational Architects to ensure comprehensive coverage of user scenarios in the test plan.
Apply various types of testing methodologies and work collaboratively on implementation
Help mentor and coach a project team towards shared goals and outcomes
Navigate difficult conversations by providing constructive feedback to teams and clients
You’ll identify obstacles to ensure quality, improve our user experience, and build tests
Self-aware of limitations, yet curious to learn new solutions while being receptive to constructive feedback from teammates
You’ll guide your team to understand and work through changing priorities by bringing positive energy
Communicate and simplify complex problems in order to foster understanding across multidisciplinary teams
Apply your knowledge and findings at an organizational scale

Qualifications

Experience with testing methodologies and implementation
Relevant communication of testing approach and decisions to clients and teammates
Experience with regression testing in both production and non-production environments
Experience in architecting robust automated testing suites across different platforms
Experience using Cypress.io, TestCafe, and/or Selenium.
Advocate of SDLC processes
Embody a growth mindset and are committed to continuously learning new technologies and honing your craft
Experience recommending test solutions for a particular platform's problem
Inspire others to write code that is durable, secure, scalable, and always up and running
Have experience sharing knowledge with teammates through mentorship, code reviews, and pair programming sessions
Have strong debugging and troubleshooting skills
Required speaking and writing skills in both English and French

Preferred Qualifications

Experience testing conversational applications such as chatbots and voice bots
Familiarity with the automation of test cases through DFCX and Cyara
Experience testing GenAI-powered chatbot applications
Experience with CI/CD (e.g. Jenkins, CircleCI, Fastlane) and experience setting up deployment pipelines
Some experience with load, performance, penetration, or security testing
Engagement in thought leadership (Blog articles, Git Gists, Stack Overflow answers)

Apply to Senior Software Test Engineer - TI240625