Required Knowledge:
- Strong knowledge in interworking design and troubleshooting of LAN and WAN environments using Cisco technologies
- Proficient in the installation and maintenance of Cisco VoIP technologies
- Knowledge of QoS configuration and troubleshooting
- Experience and understanding of networking technology including TCP/IP, DHCP, DNS, WINS
- In depth knowledge of IP stack and packet decoding using protocol analyzers
- Proficient knowledge of NAT, dynamic routing protocols, IP applications (HTTP/S, POP, SMTP, FTP, TELNET, SSH, NNTP, LDAP, SNMP), and telecommunications facilities
- Proficient knowledge with firewalls and VPN systems, authentication systems, encryption technologies, and security tools
- Extensive knowledge of LAN configurations & trouble shooting techniques
Required Skills & Abilities:
- Candidates must demonstrate an excellent understanding of:
- Architecture, planning & design, implementation, problem resolution, maintenance, and upgrades to data network equipment and network infrastructure
- Management, administration, and accountability for network security
- Comprehensive understanding of cabling types, manufacturing, configuration, and troubleshooting
- Proven team leadership skills Network Professionals are required to interface directly with the client
- They are required to consult with the client to review (sometimes including take ownership and/or explain) major outages and trends, and assist in the development of action plans to eliminate future risk
- On occasion they need to be onsite to provide knowledge and professional consultation to the customer and their vendors
- Deliver customized network management specific to customer requirements
- Some project management for LAN/WAN solutions, from design to implementation, is required
- Individuals need to be self motivated and accountable for ensuring service levels are achieved / exceeded as per contractual obligations
- Candidates must be able to work independently, extended hours / over time, and after hours
- Candidates should possess exceptional verbal and written communication skills, and must operate efficiently and effectively in a very interactive team environment
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