Job description:

 

• Participate in the design, implementation, management, integration, and support (levels 2 and 3) of a 24/7 server and network monitoring platform.
• Maintain, upgrade, and design solutions to support streamlined integrations between various system platforms, including:
• Dynatrace
• ITRS Geneos
• CA SOI (an asset)
• BMC Discovery (an asset)
• CA AutoSys (an asset)
• Produce documentation on standards and guidelines for regional deployment and tool usage.
• Manage relationships with external technology vendors to evaluate new products, escalate issues, and act as a single point of contact representing IT Production with these vendors.
• Assess current methods, software, and architectures to propose and implement appropriate processes and tools aimed at improving, automating, and securing the OS Engineering and Service Delivery teams.
• Participate in global meetings and collaborate with global counterparts to ensure consistency and alignment of tools and processes.
• Attend audit and compliance reviews to ensure the team remains compliant with standards and to address any non-compliance issues.
• Ensure adherence to all associated policies.

Qualification

• Mastery of Dynatrace application and implementation (he/she can start if he/she knows Dynatrace but will have to be certified not later than 3 months after the beginning of the contract)
• Monitoring setting up new infrastructures and news policies with Dynatrace. 
• Background administrative with Dynatrace. 
• Exerience with L2-L3 tickets 
• Language: bilingual or English-speaking candidates allowed.

Assets :                                     

• ITIL certifications 
• Good knowlwegde Unix/Linux
• Good network knowledge 
• Scripting (Ex. Python)