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Mail Associate Level 2-27382
Toronto, ONMail Associate (Level 2)
ESSENTIAL FUNCTIONS:
• Prepare mail and packages for external shipment using common mail services including fax, air express, freight and postal services.
• Receive, sort and process mail documents, packages, and supplies. Notify recipients.
• Basic Printing utilizing colour production printers
• Record & process accountable mail information, maintain logs.
• Basic Printing utilizing colour production printers
• Shipping and receiving using automated system to track and manage activity.
• Arrange alternative courier or shipping services to meet customer requirements.
• Determine output packaging per packaging standards.
• Verify and maintain records on incoming and outgoing shipments.
• Operate mail equipment including mail inserters, sorters and finishing equipment.
• Perform quality checks on outbound mail.
• Perform charge-back reporting for postage, air express, local delivery, and faxes.
• Perform mail labeling/mail merge. • Perform electronic mail distribution (open, mail prep, scan and distribute).
• Perform fulfillment functions, such as assembly, packaging, and kitted materials.
• Follow mailroom security procedures.
• Perform logging, transmission, receipt, and timely distribution of faxes.
• Deliver and pick-up mail on scheduled runs.
• Recommend improvements to achieve cost savings and optimize workflow.
• Track, trace, and resolve mail problems or concerns.
• Monitor/order/replenish supplies inventory.
• Able to be on your feet 80% of the time. • Able to lift and move up to 50 pounds.
• Ability and willingness to learn.
• Have a valid driver’s license.
SKILLS: LEVEL 2:
• Good communication and customer service skills, both written and verbal.
• Self-motivated.
• Able to read, write and follow English instructions.
• Intermediate computer skills, including MS Office.
• Ability to manage multiple tasks and perform duties with minimal supervision.
• Ability to operate high volume mail and insertion equipment.
EXPERIENCE: LEVEL 2:
• 6 months to 1 year experience in a professional working environment.
• Experience in a client-facing environment.
• 1 to 2 years’ experience in a mailroom environment DOCK: (remove if NA)
• Previous dock experience. • Experience with lift truck and material handling equipment.
EDUCATION: LEVEL 2: Minimum High School diploma or equivalent.
EDUCATION VERIFICATION (all levels): Yes
SECURITY CLEARANCE: (as required)
ESSENTIAL FUNCTIONS:
• Prepare mail and packages for external shipment using common mail services including fax, air express, freight and postal services.
• Receive, sort and process mail documents, packages, and supplies. Notify recipients.
• Basic Printing utilizing colour production printers
• Record & process accountable mail information, maintain logs.
• Basic Printing utilizing colour production printers
• Shipping and receiving using automated system to track and manage activity.
• Arrange alternative courier or shipping services to meet customer requirements.
• Determine output packaging per packaging standards.
• Verify and maintain records on incoming and outgoing shipments.
• Operate mail equipment including mail inserters, sorters and finishing equipment.
• Perform quality checks on outbound mail.
• Perform charge-back reporting for postage, air express, local delivery, and faxes.
• Perform mail labeling/mail merge. • Perform electronic mail distribution (open, mail prep, scan and distribute).
• Perform fulfillment functions, such as assembly, packaging, and kitted materials.
• Follow mailroom security procedures.
• Perform logging, transmission, receipt, and timely distribution of faxes.
• Deliver and pick-up mail on scheduled runs.
• Recommend improvements to achieve cost savings and optimize workflow.
• Track, trace, and resolve mail problems or concerns.
• Monitor/order/replenish supplies inventory.
• Able to be on your feet 80% of the time. • Able to lift and move up to 50 pounds.
• Ability and willingness to learn.
• Have a valid driver’s license.
SKILLS: LEVEL 2:
• Good communication and customer service skills, both written and verbal.
• Self-motivated.
• Able to read, write and follow English instructions.
• Intermediate computer skills, including MS Office.
• Ability to manage multiple tasks and perform duties with minimal supervision.
• Ability to operate high volume mail and insertion equipment.
EXPERIENCE: LEVEL 2:
• 6 months to 1 year experience in a professional working environment.
• Experience in a client-facing environment.
• 1 to 2 years’ experience in a mailroom environment DOCK: (remove if NA)
• Previous dock experience. • Experience with lift truck and material handling equipment.
EDUCATION: LEVEL 2: Minimum High School diploma or equivalent.
EDUCATION VERIFICATION (all levels): Yes
SECURITY CLEARANCE: (as required)