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Account support Rep Level 3-27290
Toronto, ONDescription:
National Office Services and Facilities Management Coordinator (Insurance Industry)
This role will function as part of the National Office Services team providing Facilities Management Coordination. Applicants should be polished and professional with the ability to manage several tasks at once. You will be responsible for supporting and coordinating projects and daily activity as they relate to new program launches, program enhancements, and other projects as required. You will work closely with the National Service Delivery Manager and clients in 21 Offices to fulfill all project requirements, keeping key project milestones, deliverables, and business objective top of mind.
If you are a highly organized individual with strong leadership skills, we encourage you to apply for the Office Coordinator position. An administrative background is a plus. Must work well under pressure, with changing deadlines from external forces, changing priorities, and projects with multiple individuals within the organization.
The ideal candidate will be a confident, proactive, and highly organized individual. Good judgment, discretion and a strong client service orientation are essential
Tasks
• Review, evaluate and implement new administrative procedures.
• Communication to office support staff.
• Establish work priorities and ensure procedures are followed and deadlines are met.
• Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• Assemble data and prepare periodic and special reports, manuals and correspondence.
• Oversee and co-ordinate office administrative procedures.
• Perform data entry tasks.
• Support meeting and conference needs and assist clients with planning meetings and events.
• Maintain Health and Safety Records, policies, and procedures.
• Coordinate ergonomics, life safety and various other National programs.
• Please note that this is not an exhaustive list of duties or qualifications. The successful candidate may be required to perform additional tasks as needed.
• Providing coverage to switchboard, meeting services and reception.
Computer and technology knowledge
• Electronic mail
• MS Office
• MS Outlook
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
Personal suitability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Adaptability
• Integrity
• Time management
EXPERIENCE: LEVEL 3:
6 months to 1 year experience delivering customer service
• 3+ years of experience in a Service Delivery environment
• Proven ability to work effectively in a range of client environments
EDUCATION:
Minimum High School diploma or equivalent
National Office Services and Facilities Management Coordinator (Insurance Industry)
This role will function as part of the National Office Services team providing Facilities Management Coordination. Applicants should be polished and professional with the ability to manage several tasks at once. You will be responsible for supporting and coordinating projects and daily activity as they relate to new program launches, program enhancements, and other projects as required. You will work closely with the National Service Delivery Manager and clients in 21 Offices to fulfill all project requirements, keeping key project milestones, deliverables, and business objective top of mind.
If you are a highly organized individual with strong leadership skills, we encourage you to apply for the Office Coordinator position. An administrative background is a plus. Must work well under pressure, with changing deadlines from external forces, changing priorities, and projects with multiple individuals within the organization.
The ideal candidate will be a confident, proactive, and highly organized individual. Good judgment, discretion and a strong client service orientation are essential
Tasks
• Review, evaluate and implement new administrative procedures.
• Communication to office support staff.
• Establish work priorities and ensure procedures are followed and deadlines are met.
• Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• Assemble data and prepare periodic and special reports, manuals and correspondence.
• Oversee and co-ordinate office administrative procedures.
• Perform data entry tasks.
• Support meeting and conference needs and assist clients with planning meetings and events.
• Maintain Health and Safety Records, policies, and procedures.
• Coordinate ergonomics, life safety and various other National programs.
• Please note that this is not an exhaustive list of duties or qualifications. The successful candidate may be required to perform additional tasks as needed.
• Providing coverage to switchboard, meeting services and reception.
Computer and technology knowledge
• Electronic mail
• MS Office
• MS Outlook
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
Personal suitability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Adaptability
• Integrity
• Time management
EXPERIENCE: LEVEL 3:
6 months to 1 year experience delivering customer service
• 3+ years of experience in a Service Delivery environment
• Proven ability to work effectively in a range of client environments
EDUCATION:
Minimum High School diploma or equivalent