JOB SUMMARY
The Senior Service Technician Radio is responsible to program, install, test, troubleshoot, and repair
communications equipment at the repair center and job site. Service Technicians who are certified for
tower work will also erect towers, and install antennas and cabling at heights over 3 meters.

RESPONSIBILITIES AND DUTIES
• Testing by means of watt meter, multimeter, antenna diagnostics, DTF, basic service monitor
use, modulation, channel bandwidths and signal levels
• Install wireless communications equipment in stationary and mobile applications including light,
medium & heavy duty vehicles and equipment
• Reading and understanding of engineering drawings/documents
• Install, maintain, and repair SmartNet/SmartZone trunked radio systems, Conventional radio
systems, MotoTRBO radio systems, TDM multiplexing equipment including T1 applications and
wired/wireless LAN and WAN data networks
• Program Conventional/MotoTRBO/Trunking mobile and portable radio equipment
• Install, maintain, and repair broadband satellite systems
• Install, maintain, and tune antenna multi-coupler systems, duplexers and transmit combiners
• Assist, guide, and mentor employees and/or trainees
• Participate in travel, overtime, and on-call duties as required
• PMP/PtP programming
• Site surveys
• Antenna diagnostics
• Advanced radio programming
• Network cable testing, duplex operation, spectrum analysis, use of return loss bridge
• Multicoupler/Combiner tuning
• BDA installing and troubleshooting
• Loss calculations
• Cable management
• Advanced diagnostics
• BER, identify test set capabilities
• Infrastructure design & implementation with the use and guidance of Industry Canada website,
RSS 210 & RSS 134, BTU, EMI, surge protection, design parameters, cable & antenna
• Advanced IP
• Advanced trunking (SmartNet, Capacity Plus, Connect Plus etc.)
• R56 grounding

• Consoles
• Detailed report documentation (site survey, etc.)
• Other duties as assigned

RELATIONSHIPS
The Service Technician reports directly to the Service Manager. The incumbent also works directly with:
o Co-Workers and Team Leads
o Service Administrators
o Management
o Inventory & Rentals Departments
o Clients

AUTHORITY
The Service Technician holds the authority to do the following:
o Install, remove, and repair electronic communications equipment
o Install, remove and repair radio network equipment
o Program equipment, diagnose problems, and write reports
o Train customers and other personnel in the operation of communications equipment
o Make routine decisions pertaining to the repair of communications equipment

QUALIFICATIONS
10+ years of hands-on relevant work experience
Experience working with Motorola, Kenwood, and Harris radio systems and equipment
Required:
Diploma in Electronics Engineering Technology or Communications Technology
Bachelor’s degree in related field with equivalent work experience will also be considered.
Valid Alberta Class 5 Operator’s License or equivalent
Recent Driver’s Abstract will be required as a condition of employment
Technicians working on client site will be required to pass a Drug and Alcohol test as a requirement to
site access

Additional Relevant Certification Considered:

Electronics Technician Association, International (ETA-I) Associate Level Certification
Mobile Electronics Certified Professional (MECP) Certificate
CET(a)
CET Journeyman

The Below Additional Training Would Be Considered An Asset :
Valid Construction Safety Training System (CSTS) certificate including generic WHMIS Training
Current Standard First Aid training including Level C CPR (Red Cross, St. Johns Ambulance or Heart and
Stroke)
H2S Alive (OSSA accredited)
Aerial Work Platform (OSSA accredited)
Tower Climbing and Rescue certificate considered an asset
Confined Space Entry Training certificate (OSSA accredited)
Fall Protection (OSSA accredited)
ATV Training (OSSA Accredited)
Knowledge of occupational hazards and safe work requirements (OH&S)
Knowledge of hand and power tools, test equipment and design/fabrication techniques
Skills
Strong leadership and time management skills
Strong interpersonal skills
Strong verbal and written communication
Excellent understanding of networking requirements and wiring standards applicable to the
telecommunications industry
Ability to grasp new techniques, and deal with rapidly changing events
Ability to work safely in hazardous environments

Physical Demands
The Service Technician must be able to spend the majority of the day sitting, walking, and/or standing.
They must be able to work outside in both hot and cold conditions and must be able to operate a motor
vehicle. They may be required to stoop, bend, kneel and squat for extended periods of time. They also
may be required to carry equipment weighing up to 50lbs for short distances.