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0316 - ITSM BMC Developer

Remote, Ontario
A Candidate for BMC Remedy ITSM Developer role must have following skills: 
  • Experience in developing, configuring, and customizing BMC Remedy ITSM solutions.
  • Proficiency in BMC Remedy ITSM modules including Incident Management, Problem Management, Change Management, Asset Management, and Service Level Management.
  • Experience in Customization of BMC Atrium CMDB and development of Atrium Spoon Jobs.
  • Experience in customizing BMC Remedy ITSM and creating custom applications in BMC Remedy AR System Platform.
  • Proficiency in development if SOAP WS, REST API, AI Jobs and AIE Data Exchanges based Interfaces in BMC Remedy AR System.
  • Hands on experience of application migration, upgrade and patching.
  • Knowledge of BMC Remedy ITSM integration with other IT systems such as network monitoring, event management, and CMDB.
  • Familiarity with ITIL framework and experience in implementing ITIL best practices using BMC Remedy ITSM.
  • Strong understanding of IT infrastructure and systems architecture principles.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.

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