A Candidate for BMC Remedy ITSM Developer role must have following skills:
Experience in developing, configuring, and customizing BMC Remedy ITSM solutions.
Proficiency in BMC Remedy ITSM modules including Incident Management, Problem Management, Change Management, Asset Management, and Service Level Management.
Experience in Customization of BMC Atrium CMDB and development of Atrium Spoon Jobs.
Experience in customizing BMC Remedy ITSM and creating custom applications in BMC Remedy AR System Platform.
Proficiency in development if SOAP WS, REST API, AI Jobs and AIE Data Exchanges based Interfaces in BMC Remedy AR System.
Hands on experience of application migration, upgrade and patching.
Knowledge of BMC Remedy ITSM integration with other IT systems such as network monitoring, event management, and CMDB.
Familiarity with ITIL framework and experience in implementing ITIL best practices using BMC Remedy ITSM.
Strong understanding of IT infrastructure and systems architecture principles.
Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.