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Account Associate Tier 2- Mailroom-26321

Richmond, BC

Courier Driver Role

This position is responsible for satisfying customer requirements for courier services within a single customer location.
In this role, the individual is responsible for mail runs (driving) throughout the day. When time allows this individual will assist in the site with mail, finishing or printing as required.
This position works with other members of the production team to facilitate quality control so the Customer receives a perfect job. Assisting all customers in a manner that meets or exceeds Xerox expectations.

Establish and Maintain high levels of Customer Satisfaction

Courier Drive Responsibilities
Mail runs
Courier driver will have access to customer provided van

Finishing Responsibilities
Set up and operate various specialized finishing equipment and machines that cut, fold, gather and finish brochures, magazines, books, business forms and other printed material
Operate binding equipment (e.g. paper cutters, inserter, laminating and hole punchers)
Perform maintenance and repair to maximize customer uptime
Clean and maintain equipment
Maintain inventory

QUALIFICATIONS: (if applicable to the print shop)
Class 5 License
Clean Drivers Abstract
Experience with the following equipment & software would be an asset
• B&W and colour printer
• Paper cutter
• Paper drill
• Autopunch
• Autocoiler

Demonstrate full knowledge of Xerox equipment, service offerings and processes.
• Able to lift and move 50 pounds
• Experience in finishing environment, operating finishing /binding equipment
• Able to operate centralized digital equipment
• Able to detect production inconsistencies and quality issues
• Math skills (multiplication, division, percentages)
• Operation of PC applications in networked environment
• Able to read, write and follow instructions
• Listen, understand and communicate effectively
• Willingness to learn and take direction
• Able to work with others in a team atmosphere with minimal supervision

More Openings

Helpdesk Level 2 Support
System Admin
Deployment Supervisor

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