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Software Developer (Technical Support Engineer)

Toronto, Ontario

Responsibilities :

  • Works closely with the Manager of Applications, Architect, Application Tester, Business Analyst and Product Owner/Stakeholder for the understanding of the functional and system requirements.

  • Designs, develops and modifies application modules based on functional and systems requirements.

  • Participates in unit testing, system testing and other system release tasks as required.

  • Participate, or oversee certain aspects of project life cycle as assigned by managers or project managers, from initial kickoff through requirements analysis, design and implementation phases for projects within solution area.

  • Provides on-going daily support to a portfolio of Applications that are mission critical to Operations to ensure their stability, availability, integrity and scalability. Delivers professional, customer focused and high performing support services in line with agree service scope and service levels.

  • Provides process championship by upholding SDLC standards, and supporting Change Management, Release Management, and Project Management disciplines.

  • Mentors, trains and develops other team members on system development within the application suites.

Qualifications :

  • Bachelor's degree in Computer science, Business Administration ore equivalent preferred

  • 5-8 years of previous programming experience, including (but limited to) Java, SQL Server, Oracle, .Net and C#, C++, DSM, Cache, and Ensemble

  • Excellent analytical and problem solving skills, with an ability to make independent judgements

  • Excellent verbal and written communication skills with an attention to detail

  • Demonstrates a high level of teamwork skills and ability to share ideas and solution to meet software solution and business process challenges

  • Foundational understanding of networking, VMWare, servers and other infrastructure requirements

  • Must be able to work well under pressure, take initiative, and be flexible

  • Must be able to work independently with little oversight

  • Must be able to handle confidential information discreetly

  • Willing to work on a legacy system

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