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Product Owner 2 - 18067

Vancouver, BC · Telecommunications

As a Product Owner to drive the success of our digital experiences and manage end-to-end initiatives. You will work collaboratively with multiple stakeholder teams across user experience, development, testing, analytics and vendor partners. This is a highly visible role, working closely with other product managers, marketing, design and IT teams across the business.

Role Details:
● Understanding the product’s vision and scope as well as the business outcomes and customer problems we are trying to achieve to ensure that a customer centric approach is considered and the quality of telus.com is optimal
● Delivering on product management plans, define user stories and milestones, prioritize user stories, assess risk, and monitor and facilitate progress throughout the product lifecycle
● Driving collaboration with cross functional team resources in delivering work in a lean way that builds trust, ownership and accountability
● Proactively work with the team to identify risks, prioritize them, and create plans to resolve in a timely manner

Key Responsibilities
  • Be an advocate for our stakeholders to bring to life ideas that improve their experience within SalesForce
  • Solve complex challenges with a team of passionate business owners, rolling up your sleeves to develop and execute creative solutions
  • Creating, refining and maintaining the product backlog, following changes in business priorities and according to business value
  • Support multiple cross-functional/community requirements, and leading the need to optimize the solution strategically across multiple business units while also building towards the longer-term strategy of converged digitization solutions
Must have skills:
  • 5+ years experience as a key member of a web/digital team leading the complete product/web development lifecycle from planning through to execution
  • Experience in product development (hardware or software) and technical delivery (lean, agile, and/or devops), with product management/ownership of customer facing products/application
  • Experience with agile and/or lean start-up processes, minimum viable product or agile approach to web development
  • Excellent design sense, and interpersonal skills who has the ability to openly contribute ideas within a highly collaborative and cross-functional team
  • An independent thinker and self-starter; able to work effectively within a fast paced and changing environment
  • Accustomed to an extremely fast-paced environment, requiring juggling of multiple deadlines
  • Strong communication and presentation skills
Nice to have skills:
  • Experience with Salesforce.com development
  • Familiarity with Agile methodology and knowledge of JIRA, QA practices
  • Technical or architectural experience with complex systems spanning internal, vendor, software, hardware

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