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Network Engineer II- Interconnect Core Network Support Specialist- 2493-1

16 YORK, ON, Ontario
Interconnect Core Network Support Specialist Job Description: Interconnect Core Network Support Specialist job to ensure service and network availability, maintain healthy network, smooth network configuration modification, modernization, and version upgrade Responsibilities: Your duties and responsibilities include but not limited to: - Responsible for network infrastructure management, including monitoring, configuration, and maintenance to ensure service level - Monitoring and resolving alerts and trouble tickets to deliver an exceptional customer experience service - Enhance the reliability of the network through proactive performance, operational data analysis and the adoption of service improvement suggestions - Interconnect core network configuration modification/change - End to end service impact analysis before and after any modification/change - End to end node performance analysis before and after any modification/change - Ensure other supportive CTASK owner are in Synch and perform necessary check before and after any modification/change - Co-ordinate with Engineering design, change management and NoC before and after any modification/change - Co-ordinate with nodes vendor for troubleshooting, standby support and RMA - Handle stakeholder generated or NoC generated INC ticket within SLA - Perform assessment for vendor planned activity CTASK and approval - Troubleshoot logged faults and isolate the cause to minimize impacts - Support the implementation of new equipment, ATP and UAT - Help to develop and refine best practice, defines documents, and enforces system standards - Conduct LAB tests to check viability of proposed engineering solutions - Updates job knowledge by participating in educational opportunities, team meeting, attend vendor provided webinar. - Responsible for schedule and on demand ON call support - Responsible for schedule and on demand MW change support - Maintenance activity log in secure and attached with the CTASK. - Maintain technical documentations to align with changes and updates - Ensure nodes has automatic backup in operational and running - Provide technical support to business and development team - Accomplishes organization mission by completing related results as needed Qualifications/Skills: - Minimum of 5 to 8 years of relevant technical hands-on working experience on 3G/4G/5G Core network - Profound knowledge of Diameter (S6b, SWm, SWx, SWa, STa), IP, SS7 Protocols. - Good understanding of 3G, 4G, LTE, VoWIFI, VoLTE, IMS network nodes and call flow is preferred - Experience with OpenStack, Kubernetes, Dockers and/or Linux Containers - Good understanding of E911 call flow - Experience on Nokia HLR/HSS - Experience Tekelec STP/LSMS/ELAP - Understanding of IP networks and TCP/IP technologies - Ability to provide in-depth analysis of network traffic, and path for redundancy - Hands-on experience with monitoring, network diagnostic and network analytics tools - Network troubleshooting, problem solving and analytical skills - Knowledge & experience of Linux system management - Knowledge & experience of cloud-based infrastructure deployment and maintenance - Documentation and presentation skills - Time-management skills Education and Certification: - B.Sc in computer science, information technology, engineering, or a related field - Nokia CS/Data certification is preferred

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