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Scrum Master III

Calgary, AB
The Scrum Master will be responsible for help guide teams in their journey of self-organization through observation-feedback loops, questioning and facilitation.

Accountabilities / Responsibilities:
  • Lead scrum teams in using Agile methodology and scrum practices. Coordinate sprints, retrospective meetings and daily stand-ups. Coach team members in Agile frameworks
  • Facilitate internal communication and effective collaboration
  • Helping the product owner and development team to achieve customer satisfaction
  • Lead the scrum and development teams in self-organization
  • Remove impediments and coach the scrum team on removing impediments
  • Help the scrum and development teams to identify and fill in blanks in the Agile framework
  • Help ensure changes are implemented effectively.
  • Resolve conflicts and issues that occur
  • Help the scrum team achieve higher levels of scrum maturity
  • Support the product owner and provide education where needed
  • Champion the development and optimized use of agile tools to enable co-located and geographically dispersed teams
  • Remove impediments and lead escalations along with recommended approaches to leadership

Required Skills, Experience and Qualifications:
  • Excellent knowledge of the scrum framework, with all its artifacts and techniques.
  • Background in software development.
  • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
  • Ability to analyze and think quickly and to resolve conflict
  • Knowledgeable in techniques to fill in gaps in the scrum
  • Experience with successful Agile techniques
  • Strong communication, interpersonal and mentoring skills
  • Ability to adapt to a changing environment
  • Self-motivation and ability to stay focused in the middle of distraction
  • 8+ years’ experience working as a Project or Program Manager with exposure to delivering information technology projects within a gated process

Nice to Haves:
  • Post-secondary education in a business or technical field is considered an asset.
  • Experience working in a Telecommunications organization is considered an asset.
  • Working knowledge of Agile as a practice and DevOps fundamentals.
  • Scrum Master certification is preferred.
  • Professional certifications in SAFe, ITIL, PMI, or IIBA certifications are considered an asset;
  • Working knowledge of ServiceNow or cloud platform development in a complex environment is considered an asset.
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