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Business Analyst III

Calgary, AB
Request ID: 2117-1
Start/End Dates: 2022-01-17 - 2022-08-31
Tax Work Location: CALGARY - HOPEWELL
Job Title: IT Project Management - Business Analyst III

The role:

As a Business Analyst 3 in our National Planning Operations department you will be reporting to the Manager, GIS Systems and be accountable for working with various teams in the National Planning Operations (FibrePlus Deployment) department to help implement Projects and Processes from concept to closure.
A typical day in this role you will:
Project Work:
  • Work with the department's Program Managers on identifying project objectives.
  • Help create project business cases.
  • Interview project stakeholders and capture requirements and current processes.
  • Analyze User requirements, current process, and propose changes based on the Project's objectives.
  • Identify risks and recommend mitigation strategies.
  • Work with Program Managers and Leadership to define implementation strategies.
  • Create project solution documentation including process maps, standards, and communications.
  • Support training initiatives.
  • Support the implementation of changes across the National Planning Operation department
Operational work:
  • Track Project post-implementation adoption, metrics and report results to leadership
  • Be the focal point for information requests coming from outside of the department
  • Asses external requests, identify potential Subject Matter Experts, organize and execute the creation of the response.
Your skills/experience:
  • Minimum of 8 years' experience in business analysis is required
  • Extensive experience conducting process analysis is required
  • Strong knowledge of formal project delivery methodologies
  • Understanding of standard business process mapping notation and tools
  • Quickly learning new business and technical concepts
  • Work in a fast-paced, rapidly changing corporate environment
  • Excellent English written and verbal communication skills.
  • Strong presentation and facilitation skills at various levels of the organization
  • Team player with proven ability to utilize negotiation, conflict management, and communication skills.
  • Organized with strong sense of priority, urgency, and commitment to deadlines.
  • Knowledge of MS Office suite including MS Project and MS Visio.
  • Experience with ServiceNow PPM would be an asset.
  • Telecom experience would be an asset.
  • Supply Chain experience would be an asset.

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