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Salesforce Marketing Cloud Administrator - 25038

Toronto, ON

The Salesforce Marketing Cloud Administrator be part of client's Digital Product Operations group (located at our Toronto Head office). This person is expected to perform the following tasks:

  • Serve as one of the administrator for our Salesforce environment

  • Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

  • Setup weekly emails for retailers as outlined by the business.

  • Investigate production problems and coordinate/follow up with our global team on resolution

  • Help testing of platform in QA prior to releasing

  • Create documentation cookbook for our support group

  • Create email & SMS campaigns and journeys through Marketing Cloud

  • Create Journeys.

Skills required:

Salesforce Administrator Certification

Salesforce Marketing Cloud Certification

3+ years’ Experience in Salesforce Administration

2+ years’ Experience in Marketing Cloud

In depth knowledge of HTML5 & CSS is a must

Prior experience with SFDC development tools, including Apex, SOQL, SOSL, Lightning, and VisualForce is a plus

Prior experience with Service Cloud is a plus

Excellent communication and analytical skills

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