ROLE: Release Manager - Intermediate
•Manage the release from the concept stage through to package delivery for production execution
•Help ITS teams understand the Enterprise Release Management process
•Participate in the Enterprise Release Management change process
•Facilitate cross functional information sharing, conflict resolution and risk mitigation
•Conduct and document Post Implementation Reviews to ensure business needs were met and functionality provided was used as intended
•Calculate the demand (both financial and IT resource) and determine the associated capacity through discussion and negotiation with Resource Management and other teams
•Enforce milestones and controls established to ensure the stability and sustainability is maintained while progressing the Rogers business with the support of IT
•Communicate any release risks to management
•Accountable to higher management for the successful execution of a complex array of deliverables which are the responsibility of one or more workgroups or result from a set of several interdependent processes; resources are managed directly and indirectly via influence and/or supporting process controls.
•Manages or leads complex business management functions such as financial forecasting or workforce analysis at the department or subdivision level.
•Envisions, implements and manages processes that measure, inform and control execution, establishing policies and procedures for organizational unit or program.
•Identifies gaps in performance, recommends corrective actions and partners with ITS and business to implement process improvements.
•May be accountable for approvals relating to on-boarding, sourcing, demand/delivery commitment, contract or financial approvals across multiple groups.
•Builds understanding of industry trends, contributing to the development of standards and practices for the client's businesses and in areas of domain expertise.
•Extends functional expertise across multiple domains.
MUST HAVE SKILLS:
-3+ years experience with Release Management
-3+ years ITIL experience
-Expertise in Release Management, ITIL, Software Development Lifecycle (Waterfall and Agile)
-Sound knowledge of computer applications including MS Office and JIRA.
-Excellent communication skills
NICE TO HAVE:
- Certification in ITIL is an asset
-Management-level business acumen, significant depth & breadth of skills and experience or equivalent specialization.
- High proficiency with business concept/methods and models.
- Extends functional expertise across multiple domains.