Job Description: Responsibilities:
Be the first response to Request for Demands for ESTN
Hold discovery sessions with requestors to understand the objectives, desired timelines and value of Demand
Work with Architecture, and Technology leads/managers on assessments to understand the impact on technology and resourcing capacity.
Document out the Value, Benefit of demand and how it relates to Departments goals and strategies.
Work with Architecture and technology leads to build recommendations and sequencing options.
Work with Planning team to present demand in Prioritization meeting for approval and reporting progress of demands in backlog
Reporting on progress of approved and active initiatives for Department level reporting.
Assist in Department Capacity and KPI Portfolio reporting
Required Skills, Experience and Qualifications:
3+ years’ experience in the Technology field with background in Business or Portfolio Analyst.
A degree or diploma in Business or IT field. Previous experience in IT project and product development is an asset.
Experience with ServiceNow
Strong communication skills, including written, oral and presentation. PowerPoint experience is a requirement.
Ability to problem solve, learn quickly, and translate data into meaningful insights.
Strong aptitude for strategic and critical thinking, flexibility, and adaptability to a rapidly changing environment
Results-oriented individual with a proven track record of delivering and exceeding expectations
Ability to work seamlessly with people of varied experience, skill levels, technical and business savvy, and personality type.
Strong interpersonal skills with ability to build consensus and develop solid relationships across all divisions and departments.
Telecommunications and infrastructure experience an asset