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Account Associate Tier 2-25246

Grand Prarie, AB
Description:
Print Operator Role:
This position is responsible for satisfying customer requirements for colour, black & white reprographics, and mainframe printing services within a single customer location.
Production of requested jobs on colour, black and white, large format & assorted finishing equipment.
In this role, the individual is responsible for performing printing and finishing operations / services in the production process.
This position works with other members of the production team to facilitate quality control so the Customer receives a perfect job. Assisting all customers in a manner that meets or exceeds  expectations.

MAJOR RESPONSIBILITIES:
Establish and Maintain high levels of Customer Satisfaction
Operator Responsibilities
Determine output requirements, machine set-up, print and check proofs (may include scanning and minimal document manipulation), run job, remove output and deliver output.
Perform maintenance and repair of high-frequency service call areas on specified equipment to maximize customer uptime.
Clean reprographic, colour, hi-lite colour, wide format equipment and change supplies
Monitor and manage supplies
Record meter reads, process production forms and maintain records
Finishing Responsibilities
Set up and operate various specialized finishing equipment and machines that cut, fold, gather and finish brochures, magazines, books, business forms and other printed material
Operate binding equipment (e.g. paper cutters, inserter, laminating, and hole punchers)
Perform maintenance and repair to maximize customer uptime
Clean and maintain equipment
Maintain inventory

QUALIFICATIONS: (if applicable to the print shop)
Experience with the following equipment & software would be an asset
• B&W and colour printer
• Freeflow
• Paper cutter
• Paper drill
• Autopunch
• Autocoiler
• Large format print & finishing equipment

Demonstrate full knowledge of  equipment, service offerings and processes.
• Able to operate large centralized digital equipment
• Able to detect production inconsistencies and quality issues
• Experience in finishing environment, operating finishing /binding equipment
• Math skills (multiplication, division, percentages)
• Operation of PC applications in networked environment
• Able to lift and move 50 pounds
• Able to read, write and follow instructions
• Listen, understand and communicate effectively
• Willingness to learn and take direction
• Able to work with others in a team atmosphere with minimal supervision

Please note you must be legally eligible to work in Canada
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