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VAS Support Specialist-1991-1

Toronto, ON

We are also looking for hiring VAS operation engineer ASAP .Below is the job description. Let us know if you find anyone by next week .
The VAS Operations Engineer is responsible for operational activities related to the Value Added Services (VAS) nodes, e.g. Messaging system (SMSC/MMSC), Voicemail system, Mobile Location Center, Over-The-Air Platform (OTA), Secure Entitlement Server, Wireless Public Alert System (WPAS), etc., in order to offer best possible user experience by ensuring high quality and availability of VAS network and services
He will be joining T2 VAS team to deal with daily task, MW and on call role similar to what we discussed earlier for T2 Core Area

  • You will be responsible for ensuring high quality and timely VAS Operations deliverables, e.g. high quality and availability of VAS nodes and services (performance KPIs); high quality and reliable operations and support; life cycle management, performing SW upgrades and updates; loading, testing and implementation of corrections (including security patches) and new features in the network; preventive maintenance; operational and customer issues support, etc.
  • You will be responsible for development and validation of, and adherence to Methods of Procedures and Change Application Procedures to ensure high quality of network implementations
  • You will perform periodic network audits and inconsistency cleanups to maintain the health of the network as it evolves.
  • You will participate in regular security/vulnerability scans and respective corrective and preventive actions
  • You will follow the relevant processes and propose/implement possible improvements to the processes and procedures.
  • You will stay abreast of relevant VAS, LTE, IMS/VoLTE and 5G technology, as well as upcoming industry and regulatory requirements.

  • University degree in Electrical/Telecommunications Engineering, Computer Science, or similar.
  • A couple years of experience focusing on operational tasks related to communications protocols, databases, IT security, etc.
  • An understanding of Linux systems, with some development, coding and scripting abilities is an asset; including Shell, Python, etc.
  • Knowledge of TCP/IP related translations; understanding of SIP, Diameter and HTTPs protocols is an advantage.
  • An understanding of Mobile Core/IMS and/or VAS network architecture would be preferred.
  • An understanding of computer security, privacy requirements, and possible risks/exposure. Experience and participation in related activities, vulnerability scans, security fixes and patches would be an asset.
  • Teamwork, customer focus, accountability, cooperation, respect, and innovation are demonstrated on daily basis.
  • Ability to work under pressure while faced multiple deadlines and to be on-call in order to provide 24/7 technical support.
  • Good communication (spoken and written) and negotiation skills.

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