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Senior Systems Analyst

Ottawa, ON · Information Technology
Activity A: Support: 0 – 40 (%)
• Database trouble shooting and debugging. Report/communicate & track
problems/solutions with Vendors/Co-workers/Clients/users/Management. Create
and follow procedures
Activity B: Programming/Testing 5 – 30 (%)
• Program in various languages on various platforms using structured methods
Program prototypes. Create test plans & scripts. Execute tests and correct errors
Activity C: Training/Mentoring 0 – 20 (%)
• Assist co-workers. Transfer special skills. Write & compile training material. Conduct
training sessions. Train clients/users and do self-training and/or review relevant
documents.
Activity D: Design/ Analysis: 5 - 30 (%)
• Review, analyze & understand specifications. Consider & recommend options.
Document structure charts, data models, etc. using case tools. Comply with
department / industry standards. Conduct design review.
Activity E: Business Analysis 40 - 75 (%)
• Analyze & document business processes and requirements. Review, recommend &
select system solution. Manage client/user expectations. Manage issues & political
environment. Arbitrate between various players. Work with clients & vendors. Assist
users to formulate & write new policies & procedures
Activity F: Project Management: 20 - 50 (%)
• Manage both individual and team projects without direct supervision. Complete
proposals and cost/benefit analysis and define project scope. Determine resource
requirements. Delegate work, measure progress (outcomes and success). Arbitrate
between various players, managing issues and the political environment. Assist in
setting staff objectives & have input into performance appraisals for staff assigned
to project. Motivate, develop the staff and ensure achievements are recognized.

Qualifications

• Community College Diploma or Undergraduate Degree in Computer Science or other
equivalent combination of education and experience
• Solid business background with a minimum of eight (8) to ten (10) years of progressive
experience in Information Systems and project management
• Strong organizational, communication (oral and written), interpersonal, supervisor and
leadership skills;
• Knowledge of computer systems, structured analysis, systems development life cycle
(SDLC), and application implementation methodologies;
• Significant information system implementation experience and expertise;
• Extensive experience defining and gathering user requirements, business process definition
and mapping, and gap analysis;
• Experience providing application support (ie. Trouble shooting, analyzing and resolving user
problems);
• Experience in solution design, test scenarios and scripts definition and in the execution
system testing;
• Experience training co-workers and clients;
• Experience leading components of large scale, complex information systems projects with
2 to 15 IS professional staff and clients;
• Strong business process modeling and process re-engineering skills;
• Experience adhering to a development methodology and mentoring more junior staff on
the use of the methodology;
• Experience updating and presenting to executive stakeholder
• Experience with structured life cycle methods
• Experience working with multiple stakeholders and multidisciplinary teams
• Experience with applying a structured change management approach and methodology
• Comprehensive experience in current state and gap analysis
• Experience delivering projects with multiple vendors
• Experience coordinating complex, multi-program efforts and project activity
• Previous experience building and implementing change management plans
• A solid understanding of healthcare stakeholder and change management tools in order to
facilitate session to improve stakeholder engagement
• Knowledge of governance structures
• Demonstrated ability to deliver quality solutions
• A flexible and adaptable team player with ability to work independently as required
• Excellent analytical, problem solving, critical thinking and decision-making skills
• Superior organizational skills
• Strong interpersonal and leadership skills
• Facilitation of working sessions with the user community to develop and resolve approach
to implementing leading practices within the users business requirements;
• Experience with project management tools;
c. Preferred Qualifications:
• PMP Certification;

• Clinical experience in implementing in Health applications or with experience working with
clinicians in identifying the value realization of HER or information technology
• Experience in developing training, testing and support documents
• Experience with implementation of systems in clinical environment
• Knowledge of governance structures
• Experience participating in benchmarking activities
• Experience in project value analysis
• Experience in transformational change
• Experience documenting workflows and identifying business/ functional
• requirements

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