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Business Systems Analyst 3 - 16384

Burnaby, BC · Information Technology
Responsible for the end-to-end delivery of our main Service Assurance tool projects, owning the customer experience through the implementation and support of new features.
Guide the business and facilitate the creation of quality business requirements and process design, and translating them for the business partners, technical teams and other stakeholders ensuring project/application delivery is aligned to long term road maps. Work with all teams required to come up with functional and technical Requirements.
Coordinate the delivery of new initiatives utilizing Agile and Waterfall methodologies. Perform assessments at various stages through the project lifecycle, identifying resources required and timelines for work across the two main teams owning this Service Assurance tool plus backend systems teams. Collect status, clear roadblocks and escalate as needed. Be accountable for test planning and execution, acting as a liaison with the Quality Assurance teams

Must to skills:   
1. Major in Computing Science or Engineering or similar working experience
2. Master in Agile and Waterfall project deployment methodologies     
3. Demonstrated experience coordinating and executing projects leading, coaching, motivating and mentoring a team of developers throughout the SDLC (Software Development Life Cycle),
4. Demonstrated experience working with stakeholders to create, fine tune and work with Business Requirements / user stories, and be able to translate those into Functional requirements to be handled by the developer team
5. Demonstrated experience to lead the QA team during testing phase in order to troubleshoot all issues until successful and timely deliver to production
6. Project estimating and planning. (A) Project Management skills with a focus on quality and risk mitigation
7. Facilitation, negotiation, risk and communication skills
8. Ability to effectively manage multiple projects/tasks of varying complexity, meet deadlines, works well under pressure
Nice to have skills:
1. Experience working specifically with the TSBT organization          
2. Experience managing projects in the Service Assurance Space        
3. Scrum master certified
4. Masters degree

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