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Project Specialist-VOD Ops-129939

Toronto, On
Job Description:       
Role: Project Specialist

Responsibilities and Competencies to include, but is not limited to:
•       Monitoring and validating DAI (Digital Ad Insertion) content
•       Working with VOD (video on demand) operations to monitor and manage day to day processing errors
•       Supporting the group in lab and QA activities
•       Preparing and executing test case scenarios along with producing test results documents
•       Defect management tracking

• 3-5+ years experience in a similar role (with databases, testing, etc.)
•       Good knowledge of VOD (video on demand) Channels and their shows
•       Good knowledge of video quality and defects such as macroblocking, audio sync issues etc.
•       Must be well-organized, highly detail-oriented, critical thinker with solid troubleshooting skills
•       Excellent oral and written communication skills with the ability to converse with both technical and non-technical people across internal departments and external partners
•       Ability to use MS Office software including PowerPoint and Excel and navigate Linux folders
•       Ability to grasp new concepts quickly
•       High attention to detail is a must
•       Natural self-starter, team player with self-confidence, high personal standards and ability to prioritize
•       College Diploma or higher or related work experience
•       Ability to express a passion for the organization's customers, stakeholders, peers and strategic goals

NOTES: Testing and clerical role; Should be computer literate to find folders and structures; MS Office proficiency to produce reports on errors they find; Analytical mindset (watch TV to look for issues to figure out what needs to be fixed); Lots of user testing (i.e. customer uses remote control and we want to go through their steps to know what their experience will be); Video and metadata; Insert commercials in video files (i.e. they come up when they should, and doesn't cut off the show etc). 


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