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Business System Analyst - Amdocs Billing - 200521

Toronto, ON
-       Oversee BSA activities for the Voice and Data application area across various projects.
-       Perform analysis from BSA perspective of third party vendor implementation of new product into existing system.
-       Provide accurate time assessment for the projects and potential business initiative.
-       Work directly with business owners, stakeholders to establish the foundation of technology services used by applications and the distribution of services across various technology platforms
-       Release coordinator for various project releases
-       Coordinate and Negotiate with various external teams on project deliveries
Required Knowledge
-       Good understanding of upfront applications (i.e. activations, Smart Desktop, portal, etc) and back end billing systems.
-       Ability to translate business requirements to functional requirements and communicate accordingly to technical teams
-       Well versed in project documentation including formal proposals, feasibility studies, requirements specifications, use cases, and design documents.
-       Understanding of the telecommunication business and system
-       Knowledge of Ensemble from Amdocs data structure, Amdocs Charging functionality and Amdocs Charging data model
-       Knowledge of Rating & Billing business
-       Strong business process / work flow and use case modelling
-       Strong facilitation skills
-       Excellent analytical and planning skills
-       Ability to perform root cause analysis quickly, providing resolutions and action plans
-       Ability to map solutions back to requirements and validate with the business
-       Serves as a leader within the team and organization, providing mentoring to team members.
-       Ability to set and manage expectations with the business, project teams Good technical knowledge and ability to understand how application areas / processes work
-       UNIX OS, RDBMS experience (Oracle, SQL Server). CaliberRM, Clearquest, Clearcase, Visio
Required Experience
-       5+ years Telecommunications with strong knowledge of rating, billing, etc.
-       2+ years of KNOWbility and Amdocs Charging Enabler and Ensemble, Billing
-       Progressive experience in managing / gathering requirements from strong and conflicting business stakeholders
-       At least 5 plus years gathering requirements from business and application stakeholders.
-       Ideal candidate would have led complex projects for their application area and / or cross-functional projects as an overall project BSA
-       Testing Methodology, SDLC

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