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Business Analyst (Functional) 3 (15855)

Toronto, ON
Description:
 
Business Analyst

One of our client is lloing for a BA to join their IQ Product Team, focused on building the best in class mobility management self-serve platform for our enterprise wireless customers, is looking for a Business Analyst to join our team. Your challenge is to deliver a robust eCommerce and self-service solution through our digital transformation programs.

Responsibilities
  • Lead and collaborate with a variety of stakeholders to develop, execute and deliver against comprehensive wireless programs with end to end accountability
  • Manage system development requirements through product lifecycle, provide implementation support to cross functional teams and develop communications and training in support of the prioritized programs
  • Document user stories and identify gaps using experience, industry knowledge and prior success factors in an agile environment
  • Document business issues and opportunities using experience, industry knowledge and prior success factors; develop detailed financial analysis against current state and/or in support of the recommended strategy and alternatives
  • Contribute to development of internal and external communications and training in support of pricing/ billing related initiatives
  • Present concepts, recommendations, and strategy updates to stakeholders and executives
  • Provide pricing leadership and guidance across the business units in support of other market and/or product launches

Must to have skills:
1. Undergraduate degree required
2. 5+ years of experience with either business analysis & product development
3. Strong analytical & executive storytelling skills: Microsoft (MS) Excel & PowerPoint
4. Very strong product management and business analyst experience, with extensive experience delivering complex, large scale and high business impact programs in large organizations successfully
5. Extremely collaborative, and have demonstrated experience partnering with diverse stakeholder groups in large organizations to deliver impactful business outcomes
6. Experience delivering high quality & high adoption products and services, particularly through leveraging service design methodologies that emphasize co-creation directly with your users
7. Very strong storyteller, and are able to communicate complex, detailed concepts to diverse audiences in a concise, compelling manner both verbally and in writing
8. Positive attitude and flexible approach to your work, which enables you to manage shifting/competing priorities and meet tight deadlines
9. Demonstrated business ownership mentality and are focused on delivering measurable, tangible business outcomes

Great-to-haves
1. Experience with digital product development and eCommerce technology
2. Experience with service design methodologies, Agile product development
3. Experience with Jira, Salesforce.com (SFDC) and similar cloud-based customer relationship management (CRM) solutions
4. Project Management Professional (PMP) designation
5. Product and/or project management experience



Education and Experience
  • Very strong product management and business analyst experience, with extensive experience delivering complex, large scale and high business impact programs in large organizations successfully
  • Extremely collaborative, and have demonstrated experience partnering with diverse stakeholder groups in large organizations to deliver impactful business outcomes
  • Experience delivering high quality & high adoption products and services, particularly through leveraging service design methodologies that emphasize co-creation directly with your users
  • Very strong storyteller, and are able to communicate complex, detailed concepts to diverse audiences in a concise, compelling manner both verbally and in writing
  • Positive attitude and flexible approach to your work, which enables you to manage shifting/competing priorities and meet tight deadlines
  • Demonstrated business ownership mentality and are focused on delivering measurable, tangible business outcomes
  • Undergraduate degree required
  • 5+ years of experience with either business analysis & product development
  • Strong analytical & executive storytelling skills: Microsoft (MS) Excel & PowerPoint
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