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Performance Analyst -15883

Toronto, ON
The Performance Analyst, Credit and Collections MI Team will be working closely with Finance and the Credit and Collections team to perform risk analysis and modelling, analytics and forecasting, as well as supporting the development and implementation of strategies, policies and initiatives to maximize EBITDA while mitigating the risk to Bad Debt. We are looking for someone who has a passion for analysis, has strong communication skills and is looking for an opportunity to own a portfolio.

Job Duties/Accountabilities:
  • Work with the Credit risk team to propose, implement and measure new credit strategies and policies for  Mobility and WLN portfolios
  • Work with the Collections team to propose, implement and measure new collections initiatives to improve collection processes and reduce write offs
  • Manage Mobility Bad Debt portfolio, preparing and managing short, medium, and long-term forecasts
  • Work closely with Finance to analyze and report on the drivers behind the bad debt forecasts, and propose recommendations to reduce overall bad debt.
  • Assess any new programs from Marketing, Channels, Legal, and Operations to determine bad debt impact
  • Prepare and distribute regular reports and insights on bad debt and involuntary churn

Preferred Skills/Competencies:
  • Strong business acumen
  • Experience in a data analytics and/or forecasting
  • Knowledge of predictive modeling, decision tree modeling and cluster analysis
  • Experience with SAS, SQL and dealing with large databases
  • Proficient in MS Excel
  • Ability to interpret data and “tell the story” to management through strong communication skills
  • Ability to manage multiple projects and priorities
  • Self motivated, team player with strong interpersonal skills across all levels of management
  • Ability to successfully resolve issues, diagnose business problems, plan, document and deliver solutions in timely manner

Must to have skills:
1. Highly analytical
2. Formal education necessary to perform this role, 3+ years of experience.

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