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Content Manager 2 / Gestionnaire de contenu 2 - 15796

Toronto, ON
Here’s the impact you’ll make and what we’ll accomplish together

Working closely with the content, design, and development teams, you’ll use Contentful (CMS) to build pages, upload approved content and ensure that the pages we manage are up-to-date. Outside of this project, you’ll be able to learn and grow with other content practitioners through guilds hosted by the Content Community of Practice.

Here’s how

Assemble blocks and content elements in Contentful (CMS) to deliver the final content pages, including any personalization and regionalization needs or Ability to generate, update and upload content on the CMS
Update existing pages or content areas with the new copy, media or layout changes as required
Identify which parts of the design will require customization, either through the development of custom blocks, custom components or the use of layout grids
Work with the content strategist, designer, and writer to define the content hierarchies required by the new pages or sections being created
Ensure proper keyword and metadata tagging for all pages
QA across different browsers and devices
You're the missing piece of the puzzle
Content management experience
Assemble blocks and content elements in Contentful (CMS) as required to deliver the final content pages
Familiarity with content strategy best practices, SEO and UX principles
Draw on UX principles to write clear, jargon-free copy that will allow users to find, learn and act on new information
Become well-versed on brand standards around content (tone of voice, writing conventions & style, imagery)
Detailed-oriented and committed to delivering great customer experiences
Able to gracefully receive and give feedback
Highly detail-oriented and organized, with exceptional analytical skills
Adept at working in a highly-collaborative, lean, agile environment
Understand the importance of creating accessible content and how that applies to WCAG 2.0 AA principles
Comfortable working with technical content
Strong at balancing relationships across all levels of the organization
Able to gracefully give and receive feedback
Intellectually curious along with having good written and verbal communication skills
Be an astute organizer and be willing to continuously seek out missing information

Must to have skills: 
1. Content Management Experience using a CMS
2 Content/Copy Writing, Refreshing, and Optimization Experience
3. Agile Experience (Ideally experience using a ticketing system such as Jira)

Nice to have skills:
1. Post Secondary Education or Certifications
2. Experience with Stakeholder Management
3. Experience working with large companies

Previous experience writing and editing
Experience building pages using a CMS
Post-secondary education in business and/or writing


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