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Manager, Concierge Services

Waterloo, Ontario
Required Skills and Experience:
  • Leadership experience in a security operations or vulnerability management; 
  • 5+ years of hands-on experience managing people in a technical security role;
  • Experience as a cybersecurity consultant is a plus 
  • Bachelor’s degree in Information Systems, Computer Science or equivalent experience in the cybersecurity field;
  • Stellar customer-partnering and -relationship building skills in a professional context;
  • Excellent communication skills, both written and verbal. Must be able to articulate written information to customers;
  • Excellent analytical, problem-solving, and prioritization skills;
  • Ability to work independently, manage projects, and exercise judgement in reaching solutions;
  • Demonstrated proficiency in the following areas or technologies:
    • Defense-in-depth security model, cyber security frameworks, vulnerability management, security operations, & managed security services practice; 
    • Risk management, assessment and common compliance frameworks; 
  • Knowledgeable across multiple security technologies: 
    • Enterprise IT security solutions, such as: Firewalls, IDS/IPS, Antivirus, Content Filtering, SIEM tools, and Proxies; 
    • Enterprise IT operations, such as: Networking, Active Directory, LDAP, server administration, and cloud infrastructure; 
    • Security architecture;  
    • Secure DevOps for working in the cloud;
    • Security testing and forensics tools;
    • Malware analysis;
    • Incident response & Cyber Resilience;
    • Authentication and identity management;
    • Penetration testing and attack simulations.
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