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AVP, HR Partner

Toronto, Ontario
Job Description
Collaborator. Strategic Partner. Courageous Influencer. Coach. Trusted Advisor.
The role of an HR Partner is a dynamic role, one that draws on both strong skills in human resources, data acumen, storytelling and exceptional coaching abilities. As a strategic advisor and partner to the business, the HR Partner brings market-leading practices paired with a clear understanding of how business operates with a view to engaging leaders in the enterprise-wide talent strategy.
The HR Partner role is both a role of influence and opportunity.  If you are interested in spending most of your day collaborating with the business and influencing key people decisions this could be a great career opportunity for you.   We are looking for human resource leaders with strong influencing skills, curiosity to bring market-leading practices to the table, exceptional coaching skills, and an ability to use data to inform decisions and form strong points of view in order to drive our people strategies and business results forward.  The successful candidate will approach the role with an “HR as a business” hat, with a clear understanding of how business operates and operates as a key member at the management table.

Role Accountabilities:

  • Strategic partner to the Canadian Operations leadership team: develops and drives the people strategy, workforce planning (e.g., skills, structure, people, etc.), talent management, and organizational change.
  • Be a thought leader and agent of change with respect to the HR function, constantly and creatively assessing and sharing opportunities and risks with respect to the function, driving continuous improvement, and demonstrating how the function may be used, changed or adapted to provide benefits to the broader organization.
  • Be the face of “One HR” to leadership ensuring HR services and resources are delivered seamlessly and, in a customer-centric way, to support acquisition, engagement and retention of employees in line with business need.
  • Actively analyze data with the goal of presenting insights back to the business to inform their people related strategies and priorities.
  • Proactive and strategic talent partner to drive talent identification and development process to ensure that the Canadian Operations function has sufficient bench strength and succession plans are in place for officer and critical roles.
  • Partner closely with our Global Operations function to leverage our global scale, contributing to its agenda, and operate seamlessly as one team.
  • Collaborate with our HR leaders to provide input on their solutions to make sure the business perspective is embedded early on, and to leverage external market intelligence as often as possible.
  • Provides feedback, advice and coaching to senior leaders on people issues, HR strategies, and leadership
  • Anticipates impact of change (including risks) on the organization and provides advice and education to leaders including escalation as appropriate.
  • Oversees delivery of all cyclical employee initiatives such as Employee Engagement Survey, Performance Planning, Talent Review, and Compensation Cycle for assigned client groups


  • Minimum 10+ years of experience across several HR disciplines, including time as an HR Partner
  • HR and Coaching Certification is considered an asset
  • Ability to influence, truly collaborate, negotiate and work in a matrixed reporting environment
  • Proven use of data and data analytics to drive business solution
  • Strong communicator – both written and verbal with experience in giving presentations to a senior audience.
  • Client centricity with a focus on the employee experience
  • Service oriented both internally and externally; continually seek input/feedback from clients to effectively meet needs of the organization
  • Excellent business and professional judgement including an ability to sit in paradox and ambiguity while still making progress.
  • Courage; influencing and negotiating with all stakeholders both within and outside assigned client groups
  • Visible change agent


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